What are the responsibilities and job description for the Patient Care Coordinator position at Faithful at Home?
Overview
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
- Make a difference every day in the lives of those who need our help the most
- Competitive pay
- Paid on a weekly basis
- Medical/dental/vision/life insurance
- Paid holidays/PTO
- Career growth opportunities
- Great and collaborative work environment
- Work‐life balance
Responsibilities
What You Will Do:
- Screen new patients and caregivers
- On‐board new patients, including providing assistance with any documentation/clearance requirements
- On‐board new caregivers, including orientation/training
- Staff patient cases with caregivers and ensure patient cases are started promptly
- Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
- Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
- Assist with on‐site visits, as needed
Qualifications
Qualifications:
- Bilingual preferred
- Passion and dedication to help those in need
- Strong work ethic
- Strong communication skills
- No homecare experience necessary – we will provide you with all the training you need!
- High school diploma/GED (associate's degree or bachelor's degree preferred)