Financial Counselor

Fairview Range is hiring a Financial Counselor for our Financial Services department in Hibbing, MN.

As a Financial Counselor you will be responsible for providing Fairview Range patients an understanding of the billing and insurance processing of their healthcare services. The Financial Counselor will manage both facility and physician accounts in all systems and understand in depth the Registration, Hospital Billing and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collections practices and understanding of the Attorney General Requirements. Financial Advocates will assist patients with insurance applications thru MNsure or other agencies as necessary as well as follow through on said applications. Financial Counselor will also guide patients in all other financial assistance that may be available to them. Financial Counselors are required to follow processes and procedures as provided by their supervisors and/or managers. The position requires critical thinking, research abilities, multi-tasking abilities, time management skills, excellent customer service skills and excellent written and verbal communication skills. The Financial Counselor must have the ability to discuss financial obligations with patients in a professional and confidential manner. They must also maintain consistent and reliable attendance.

Schedule: This position will work 80 hours per two weeks. The shift length will be 8-hours on the Day shift. 

Weekends: None

Internal posting through: 1/26/26

About Fairview Range

Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), and Fairview Range Home Care and Hospice.

Apply today to join our 34,000 employees and 5,000 system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other. 

Responsibilities

• This position is responsible for providing Fairview Range patients an understanding of the billing and insurance processing of their healthcare services.
• The Financial Counselor will manage both facility and physician accounts in all systems and understand in depth the Registration, Hospital Billing and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collections practices and understanding of the Attorney General Requirements.
• Financial Advocates will assist patients with insurance applications thru MNsure or other agencies as necessary as well as follow through on said applications.
• Financial Counselor will also guide patients in all other financial assistance that may be available to them. Financial Counselors are required to follow processes and procedures as provided by their supervisors and/or managers.
• The position requires critical thinking, research abilities, multi-tasking abilities, time management skills, excellent customer service skills and excellent written and verbal communication skills.
• The Financial Counselor must have the ability to discuss financial obligations with patients in a professional and confidential manner.
• They must also maintain consistent and reliable attendance.

Required Qualifications

• High School Graduate or GED
• 1-year Prior Financial Counseling or Financial Advocate and/or 1-year hospital or clinic billing, or equivalent
• MNsure CERTIFICATION - Must become certified during first MNsure certification after hire date
• HPE (Hospital Presumptive Eligibility) Certification - Must become certified during first MNsure certification after hire date

Preferred Qualifications

• 1 year credit/collections work

Fairview Range offers a generous benefits package, including but not limited to medical, dental, vision, PTO and Sick and Safe Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/rangenoncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $20 - $29