What are the responsibilities and job description for the Supervisor Outpatient Behavioral Programs position at Fairview Health Services?
Job Summary:
Functions both as a program or site supervisor, as well as an interdisciplinary team member who provides services to our clients within the scope of the psychotherapy practice. Manages the day to day operations, including staffing, scheduling, efficiency, patient experience, performance, and quality assurance. Leads quality improvement initiatives, hires and trains new team members, conducts performance reviews, and provides direct care. Applies evidence-based clinical interventions, facilitates therapy and provides education for patients and their families. Completes diagnostic assessment and bills under a physician.
Job Expectations:
Supervises staff, including: hiring, orienting, coaching, evaluating and effectively managing performance to ensure delivery of high quality service to clients/customers.
- Provides a welcoming and supportive environment.
- Establishes effective relationships while promoting and improving employee engagement.
- Clarifies expectations, provides feedback and coaching, and promptly addresses performance gaps.
- Offers and encourages staff development and learning opportunities to meet identified needs
- Provides timely, accurate, and fair performance reviews.
Supervises the day to day operations of assigned program(s)
- Promotes open and effective lines of communication within the work location and with other external sources.
- Problem solves by anticipating program needs, formulating creative responses and strategies, initiating the needed interventions, and following through to resolution.
- Devises processes to learn customers’ needs, adapts services to meet them, and responds to and resolves customer service concerns.
- Develops and supervises new programs to meet customer needs.
Partners with Manager and/or Director to evaluate, develop, and revise clinical systems and to enhance clinical effectiveness as needed. Monitors and ensures regulatory compliance.
Demonstrates competence in developing a clinically relevant treatment plan. Collaborates with patient and family, and provides input to interdisciplinary team in developing a treatment plan based on age, social and cultural considerations, clinical diagnosis, level of functioning and other relevant needs.
Promotes a culture of evidence based practice by participation in any of, but not limited to, the following activities:
- Utilizes evidence based policies in clinical practice
- Attends and participates in learning opportunities about evidence based practice
- Maintains membership in hospital or unit based practice council/research council
- Completes evidence based practice project (e.g. policy development or clinical initiatives)
- Participates in journal club, journal article critique and circulation
- Completes literature review
- Develops standard/pathway/guideline for patient care
- Gives presentation
Responds to and participates in Behavior Control Situations (BCS) and CPR.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
Performs other duties as assigned
Minimum Qualifications to Fulfill Job Responsibilities:
Required
Education
Master’s Degree in Psychology, Social Work, Nursing or closely related field
Experience
2 years post licensure experience in mental health and/or chemical dependency treatment experience
License/Certification/Registration
LICSW, Licensed Psychologist (LP), Licensed Marriage or Family Therapist (LMFT), or LPCC (Licensed Professional Clinical Counselor (LPCC)
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within thisrange may depend on several factors, such as FTE, skills, knowledge, relevant education, experience,and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If yourrole is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Salary : $92,664 - $130,811