Patient Registration - Clinic

We have an immediate opening for a Patient Registration representative to join our team at the Prior Lake Clinic! Join Fairview, the largest healthcare system in the state! The Fairview Prior Lake Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays! This provides an excellent work life balance!

This is a 0.6 FTE (48 hours per two week pay period), day, benefits-eligible opening. 

Our Patient Registration crew greets and welcomes patients into the clinic. They verify, register and schedule patients with accurately and efficiently. This includes verifying insurance and demographic information. This team also reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments, and researches and facilitates patients questions and concerns.

• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, accurate insurance, and billing address.
• Advises patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and alerts patients of outstanding balances to ensure appropriate financial arrangements.
• Actively participates in crafting and implementing improvements.
• Answers in-coming calls from patients or internal team members to assist with patient care when the need emerges
• Schedules appointments for patients with specified clinician according to scheduling guidelines and availability actively trying to accommodate all involved

Preferred

• Completion of medical terminology course or equivalent experience and education preferred.

Other Skills We Desire:

Excellent customer service, public relations and communication skills

Ability to prioritize and work with a fluctuation in workload while working independently

Ability to adapt to change and engage in ongoing process improvement

Flexibility to work at other sites is encouraged

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $20 - $29