What are the responsibilities and job description for the ARMER System & Data Operations Specialist position at Fairview Health Services?
M Health Fairview EMS has been optimally meeting the needs of our community for more than 134 years. We support our community by providing more than 60,000 calls annually using our innovative equipment. Would you like to be a part of the largest health care organization in MN? Come join our team!
This is a Full Time position (80 hr/2 weeks) with 8 hour shifts, located in East St Paul.
Schedule: Mon-Fri, Days with the occasional need to work evening/night for system upgrades/updates and additional a weekend if there is a system downtime.
The ARMER System & Data Operations Specialist is responsible for programming, maintaining, and supporting all ARMER radio systems and related communication hardware. This position also manages the configuration, data integrity, and workflow optimization of patient care reporting systems, including ImageTrend. The role serves as the primary data and operations subject-matter expert for EMS documentation, reporting, and performance analysis.
Responsibilities
- Programs, configures, and maintains ARMER radios and associated communication hardware used by EMS and operational teams.
- Coordinates with regional communications centers and system administrators to ensure interoperability, encryption standards, and system compliance.
- Tracks, inventories, and maintains all radio hardware, ensuring devices are operational, properly configured, and updated.
- Designs and maintains PCR workflows to ensure efficient and compliant clinical documentation.
- Develops, maintains, and automates operational and clinical performance reports using PCR and related system data.
- Analyzes data trends to identify areas for operational improvement, compliance gaps, and training opportunities.
- Provides training and support to field and administrative staff on radio and PCR systems.
Required Qualifications
- A.A./A.S. Associate's Degree
- 3 years Experience in EMS operations, communications systems, or data analysis
- Experience with ARMER system programming and ImageTrend (or equivalent PCR platform)
- Advanced knowledge of ARMER radio system programming, talk group configuration, and hardware maintenance
- ARMER system certification within 1 Year
Preferred Qualifications
- A.A./A.S. Associate's Degree in Information Technology, Communications, Healthcare Informatics, or related field
- B.S./B.A. Bachelor's Degree
- Experience with EMS data reporting, compliance, or performance analytics
- NEMISIS or EMS data analytics certification
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Salary : $35 - $49