What are the responsibilities and job description for the Application Support Analyst position at Fairview Health Services?
Bring Your Possibilities to Fairview
At Fairview, we believe in the power of possibility, within ourselves, our teams, and the communities we serve. We believe that leadership isn’t just a title, it’s a mindset we all share. Whether you’re providing hands-on care, innovating behind the scenes, or supporting those who do, your work matters.
Overview
The Application Support Analyst is responsible for providing Level 2 incident support of applications. They coordinate issues that arise for their application area and must be knowledgeable about the organization's policies, procedures, and business operations. In coordination with other staff, time, and exposure, mature specific application, and technology knowledge to contribute to the effectiveness of the team.
Required Qualifications
- Bachelor of Arts or combination of education and related work experience
- Bachelor of Science in IT field
- 3 years IT application or healthcare work experience
- Solid understanding of the Software Development Life-Cycle (SDLC)
- Demonstrated analytical critical thinking skills for process development or problem resolution.
- Knowledge of healthcare processes and application system coordination.
Preferred Qualifications
- 3 years related work experience in one or more of the following: Healthcare industry using related Epic module(s) and/or end user customer support,
- Certifications and experience relative to the role
- Epic Proficiency or Certifications for Epic roles
- If supporting Epic, Proficiency/Certification in core applications within 180 Days
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Salary : $69,139 - $97,594