340B Operations and Client Manager - Remote

Fairview is hiring for a 340B Operations and Client Manager! Come join a rewarding team - this role is a fully remote, 1.0 FTE (80 hrs/2 weeks) working Monday-Friday!

As the 340B Operations and Client Manager, your primary focus will be to enhance operational efficiency. You’ll achieve this by analyzing existing business processes, identifying inefficiencies, and leading ad hoc Lean/process improvement projects. Applying Lean Six Sigma principles, you’ll work to eliminate waste and drive continuous improvement. In addition to process optimization, you’ll play a crucial role in strategic planning, communications and project management. This involves developing engagement initiatives and facilitating discussions among 340B VP direct reports. Your responsibilities extend beyond process analysis to team and employee engagement, program leadership and stakeholder engagement. Your ultimate goal is to ensure alignment with objectives and deliver high-quality solutions on time.

Job Expectations:

Lean/Process Analysis and Improvement:

• Lead ad hoc Lean/process improvement projects
• Analyze existing business processes, workflows, and systems to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Apply Lean Six Sigma principles, tools, and techniques.
• Identify root causes of process issues, eliminating waste, and driving continuous improvement.
• Manage and coordinate special projects

Strategic Planning:

• Plan and facilitate annual strategic planning process and develop roadmaps
• Track and follow up on strategic initiatives

Team/ Employee Engagement:

• Develop engagement plans and initiatives
• Oversee task management and ensuring timely completion of assigned tasks
• Facilitate discussions amongst 340B Stakeholders to foster a positive work environment

Stakeholder Engagement:

• Identify and engaging key stakeholders (internally and externally).
• Collaborate with senior leadership, 340B stakeholders, project teams, vendors, and partners.
• Ensure effective communication, collaboration, monitoring throughout projects and foster engagement.

Project Portfolio Management:

• Develop comprehensive project plans, timelines and communication tools.
• Oversee the execution of projects.
• Deliver high-quality solutions on time, within scope, and within budget.
• Manage project resources (staffing assignments, skill development, capacity planning).
• Lead change management efforts to facilitate organizational transformations

 Organization Expectations, as applicable:

•  Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
• Communicates in a respectful manner.
• Ensures a safe, secure environment.
• Modifies clinical interventions based on population served.
• Provides patient education based on an assessment of learning needs of patient/care giver.

• Fulfills all organizational requirements.
  • Completes all required learning relevant to the role.
  • Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
• Fosters a culture of improvement, efficiency and innovative thinking.
• Performs other duties as assigned.

Minimum Qualifications to Fulfill Job Responsibilities:

Required

Education

Bachelor’s Degree in business, pharmacy, health care or related field or equivalent experience.

Experience

Experience managing multiple cross-functional projects and priorities including experience leading projects in a remote environment

Progressive knowledge of pharmacy, dispensing systems, EMR and 340B

Excellent verbal and written communication skills

The ideal candidate will have a passion for 340B and process improvement

License/Certification/Registration

Ability to obtain Apexus Advanced 340B Operations Certificate within 24 months

Ability to obtain Lean Six Sigma Yellow Belt or equivalent within 24 months

Preferred

Education

MBA/MHA or PharmD degree

Experience

Completion of a pharmacy residency program, administration and leadership residency preferred, but not required.

340B project experience

Microsoft Planner, Microsoft Visio or Process Mapping tools

License/Certification/Registration

PMP (Project Management Professional through the Project Management Institute or equivalent

Apexus Advanced 340B Operations Certificiate

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical.

Salary : $112,632 - $158,995