What are the responsibilities and job description for the Manager - Food and Beverage position at Fairmount Park?
Join the Fifty/50 Food and Beverage Team at Fairmount Park Casino & Racing!
The Role:
As Food and Beverage Manager, you will manage all Food and Beverage activities and employees to ensure smooth and efficient service, ensuring staff meets service standards in the food & beverage outlets.
Responsibilities:
The Role:
As Food and Beverage Manager, you will manage all Food and Beverage activities and employees to ensure smooth and efficient service, ensuring staff meets service standards in the food & beverage outlets.
Responsibilities:
- Foster an environment that embodies a fun-filled, entertaining atmosphere
- Enthusiastically promote a customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Commission regulations
- Hires, trains and manages F&B Shift Managers and hourly staff in accordance with organizational and approved departmental standards, policies and programs
- Maintains high food, service and health and safety standards
- Responds to guest and employee needs and resolves complaints and issues
- Inspects food outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards
- Controls labor and operating expenses
- Schedules and directs staff in the performance of work assignments.
- Maintains high visibility during peak periods
- Excellent written and communication skills
- Ensuring all Guests receive superior service
- Ability to work Flexible hours
- Perform other duties as assigned
Qualifications:
Physical Demands and Work Environment:
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must be a high school graduate or equivalent
- Must have two or more years related experience
Physical Demands and Work Environment:
- Frequently required to lift up to a maximum of 30 pounds
- Regularly required to see, hear, talk, bend, twist, stand and walk; use hands to finger, handle, or feel; reach with hands and arms
- Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently faced paced and noisy.
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