Learning & Development Associate

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West.

Job Summary:

The Learning and Development Associate is responsible for supporting and enhancing the growth and development of our teams across various departments at Fairgrove Property Management. This position will focus on developing and implementing training initiatives, fostering the professional development of the teams, and ensuring everyone has the tools and resources to be successful in their roles. This role requires collaboration w Property Management, Maintenance Operations, Accounting, Client Transitions Team, and Business Development. This is a people-focused position, reporting to the Irvine corporate office and requires travel between the properties and regional offices.

Position Details:

• Salary Position
• Compensation: $70,000-$75,000

Benefits Package:

• Medical, Vision, and Dental Coverage
• 401(k) Plan
• Paid Time Off (PTO)

Training & Development

• Assist in the creation and implementation of training programs for new hires and learning paths for the ongoing development of current team members.
• Develop training materials, guides, and resources to enhance team capabilities in property management operations.
• Organize and facilitate workshops, webinars, and in-person training sessions to improve team performance and knowledge.
• Track employee progress to optimize skillset and performance.

Team Support

• Work closely with managers to identify learning and development opportunities for all employees.
• Support onboarding initiatives by ensuring all new employees are equipped with the necessary knowledge and tools.
• Foster a culture of continuous learning, growth, and professional development.

Operational Support & Compliance

• Ensure all training materials align with company policies, procedures, and industry regulations.
• Provide ongoing support and guidance to help teams implement new processes or systems, including new technologies and software tools.
• Maintain and update training catalog to reflect changes in company policies, industry standards, and legal requirements.

Strategic Planning & Analysis

• Regularly assess the effectiveness of training programs and initiatives through feedback, surveys, and performance metrics.
• Provide detailed reports and recommendations for enhancing training programs and overall employee development strategies.
• Collaborate with leadership to identify key learning objectives aligned with company goals and strategies.
• Support the development of the company’s learning roadmap to ensure ongoing alignment with organizational needs and objectives.
• Assist with planning and executing company-wide initiatives focused on performance improvement, technology integration, and culture building.

Qualifications:

• Bachelor’s degree in a related field, or equivalent experience.
• 2 years of experience in learning and development, training role in property management or real estate environment.
• Strong knowledge of instructional design principles and training techniques.
• Familiarity with property management operations, technology platforms, and industry regulations.
• Proficient in Microsoft Office 365 and cloud-based software applications.
• Excellent written and verbal communication skills, with the ability to present complex information in a clear and engaging manner.
• Ability to build strong relationships across departments and manage multiple projects simultaneously.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.