What are the responsibilities and job description for the Front Desk Agent position at Fairfield Inn & Suites-South Kingstown?
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Perks
We offer competitive pay, flexible scheduling, employee hotel discounts, and opportunities for growth within a supportive team environment.
We are looking for a friendly and professional Front Desk Associate to serve as the first point of contact for our guests. In this role, you will handle check-ins and check-outs, manage reservations, answer guest inquiries, process payments, and coordinate with housekeeping and maintenance to ensure a smooth and enjoyable stay. Providing excellent customer service and maintaining a welcoming front desk environment are essential.
The ideal candidate has a high school diploma (or equivalent), strong communication skills, basic computer knowledge, and the ability to multitask in a fast-paced setting. Previous hospitality or customer service experience is preferred, and flexibility to work evenings, weekends, and holidays is required.