What are the responsibilities and job description for the Front Desk Representative position at Fairfield Inn & Suites Oklahoma City Downtown?
Company Description
Owned and operated by Anish Hotels Group. The Fairfield Inn & Suites Oklahoma City Downtown is a sleek, modern Fairfield Inn, located conveniently next to the Oklahoma City Convention Center and the Paycom Center.
Role Description
This is a full-time on-site role for a Front Desk Representative at Fairfield Inn & Suites Oklahoma City Downtown. The Front Desk Representative will be responsible for greeting and checking in guests, managing reservations, providing excellent customer service, and handling phone inquiries. Additional daily tasks include managing front desk operations, maintaining the reception area, and ensuring guest satisfaction.
Qualifications
- Proficient in Phone Etiquette and Receptionist Duties
- Strong Customer Service and Communication skills
- Experience with managing Reservations and guest inquiries
- Excellent organizational and multitasking abilities
- Professional attitude and appearance
- Prior experience in the hospitality industry is a plus
- High school diploma or equivalent
- Open availability is a plus
- Ability to work varied shifts is required