What are the responsibilities and job description for the Night Auditor Hotel position at Fairfield Inn & Suites Eagan?
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include registering guests, making reservations preparing daily reports balancing transactions and conducting security walks.
QUALIFICATIONS:
- High School diploma or equivalent required.
- Previous supervisory responsibility preferred.
- Must be able to work independently and with minimal supervision.
- Knowledge of Accounting Principles.
- Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be able to work in a self-managed environment.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must maintain composure and objectivity under pressure.
RESPONSIBILITIES:
- Approach all encounters with guests and associates in a friendly service-oriented manner.
- Always maintain a friendly and warm demeanor.
- Balance the day's work.
- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
- Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
- Maintain radio contact with other associates during entire shift.
- Have a working knowledge of security procedures.
- Follow up to ensure that nightly walk-throughs.
- Perform any other duties as requested by the General Manager or any other member of management.
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
- Weekends as needed
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Free parking
Work Location: In person
Salary : $17 - $18