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Assistant General Manager

Fairfield Inn & Suites/Days Inn & Suites-Duluth
Duluth, MN Full Time
POSTED ON 7/22/2024 CLOSED ON 7/27/2024

What are the responsibilities and job description for the Assistant General Manager position at Fairfield Inn & Suites/Days Inn & Suites-Duluth?

The Fairfield Inn & Suites Miller Hill/Brutger Equities, Inc., is looking to hire an Assistant General Manager. Do you love interacting with customers and guests? Are you self-motivated, highly ambitious and do you have the desire to succeed? Are you looking for a position that has a lot of job variety? Do you have previous hotel management experience?

If so, we want to hear from you!

The Fairfield Inn & Suites Miller Hill is looking for a highly enthusiastic, hands-on individual to join our management team as Assistant General Manager. The ideal candidate will possess strong organizational skills, be highly ambitious, detailed oriented and be able to work in a fast-paced setting. Individuals must be able to work in a collaborative, team environment. This is the perfect opportunity for an experienced customer service professional that is able to build strong relationships with guests and the hotel team.

Job Responsibilities

This position includes all aspects of Hotel operations including:

  • Providing excellent guest service
  • Ensuring compliance of all brand and company standards
  • Leading, coaching, mentoring, and inspiring front desk staff
  • Performing guest service standards, including using the Guest Service Script and engaging our front desk staff to meet guest service standards
  • Reviewing daily administrative tasks
  • Reviewing guest folios and night audit reports
  • Resolving guest and employee concerns with strong problem resolution skills
  • Developing an operational budget and monitoring cost controls

All management and staff at our Hotel work together to achieve sales goals and guest satisfaction. Experience focusing on customer service will be an important factor. Two years of management experience is preferred. Previous Marriott experience preferred but not required.

Why work for Fairfield Inn & Suites Mill Hill/Brutger Equities, Inc.,

  • Enjoy discounts at hotels nationwide
  • Competitive salary and benefits which include:
  • Matching 401-K
  • Annual Bonus
  • Health, Life, Dental & Vision Insurance available
  • Paid Vacation
  • Opportunity to grow with an experienced Hospitality Management Company

For consideration, please reply to this posting and include your resume with cover letter and contact information. The Fairfield Inn & Suites Miller Hill is located at 1510 Maple Grove Road Duluth, MN 55811.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Experience:

  • Hospitality: 2 years (Preferred)
  • Marriott/IHG or Hilton: 1 year (Preferred)
  • FOSSE: 1 year (Preferred)
  • Hotel Management: 1 year (Required)

Work Location: In person

Salary : $39,100 - $49,500

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