What are the responsibilities and job description for the Hotel General Manager position at Fairfield Inn & Suites Columbus MS?
We are seeking an experienced and results-driven Hotel General Manager to oversee all aspects of hotel operations, including guest services, staff management, budgeting, and overall performance. The ideal candidate will have strong leadership skills, a proven track record in hospitality management, and a commitment to delivering exceptional guest experiences. This role requires strategic thinking, operational excellence, and the ability to drive revenue growth while maintaining high service standards.
DUTIES AND RESPONSIBILITIES:
- Demonstrate and promote a 100% commitment to providing the best possible experience for our guests and employees
- Responsible for maximizing revenues and flow through to GOP to meet or exceed budget
- Responsible for preparation of property budget and forecasts
- Manage labor standards and property level expenses to achieve maximum flow through to the bottom-line profit
- Explain and manage financial activities
- Participate and monitor monthly inventory of supplies and equipment
- Ensure purchases made are within budget and by approved vendors
- Promote 100% guest satisfaction throughout property
- Ensure that all guest related issues are resolved in a manner consistent with the company’s goals and objectives
- Inspect and document repairs and cleanliness of property with Eng. Dept. to ensure optimum upkeep and repair, room cleanliness and overall property appearance
QUALIFICATIONS AND REQUIREMENTS:
- Minimum 5 years’ experience in the capacity of Hotel General Manager
- Experience in boutique independently run hotels
- F&B management experience is preferred
- Ability to speak, read and write fluently in English, bilingual a plus
- Ability to organize multiple projects, manage and prioritize
- Strong at performance management, staffing, management proficiency, coordination, coaching, developing standards, financial planning and strategy, process improvement, decision making, strategic planning, quality management
Other:
- Reading abilities are utilized often when reading invoices and work materials
- Mathematical skills are used frequently to perform calculations, reconcile balances, etc.
- Frequent contact with guests and outside vendors is necessary
- Strong customer service skills are required
- May be required to work nights, weekends, and/or holidays.
Job Type: Full-time
Benefits:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Relocation assistance
- Vision insurance
Experience:
- Marriott brand: 3 years (Preferred)
- Hotel General Manager: 3 years (Preferred)
License/Certification:
- Marriott GM (Preferred)
Ability to Relocate:
- Columbus, MS 39701: Relocate before starting work (Preferred)
Work Location: In person