Room Attendant/Housekeeping

Fairfield by Marriott Northfield - Housekeeper job description

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail while providing a supportive and welcoming environment for guests and fellow employees. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing

• Ensure all rooms are cared for and inspected according to standards

• Protect equipment and make sure all electronics, lighting and amenities are in working order

• Notify superiors on any damages, deficits and disturbances

• Deal with requests and complaints with professionalism, empathy and patience

• Check stocking levels of all consumables and replace when appropriate

• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

• Perform Laundry functions as required including loading machines, folding and stocking laundry

• Perform public area and outside cleaning tasks as assigned

• Assist with light maintenance tasks as assigned including changing of light bulbs and cleaning of filters

Requirements

• Ability to work with little supervision and maintain a high level of performance

• knowledge of cleaning and sanitation products, techniques and methods

• knowledge of cleaning sensitive materials

• working knowledge of operating cleaning equipment

• physical stamina and mobility including ability to reach, kneel and bend

• ability to lift, push and pull required load (usually about 30lbs)

• Customer-oriented and friendly

• Prioritization and time management skills

• Working quickly without compromising quality

• Knowledge of English language

• High school degree or GED preferred

In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include:

• clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms

• organize work schedule from the room status list, arrivals and departures

• distribute linen, towels and room supplies using wheeled carts or by hand

• restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar

• replace dirty linens with clean items

• inspect and turn mattresses regularly

• store all dirty laundry in line with company policy

• monitor guest laundry bags

• replace laundry bags and slips

• check all appliances in rooms are in working order

• realign furniture and amenities according to prescribed layout

• respond to guest queries and requests

• respond to calls for housekeeping problems such as spills, broken glasses

• deliver any requested housekeeping items to guest rooms

• remove room service items

• organize and restock cart at the end of the shift

• ensure confidentiality and security of guest rooms

• follow all company safety and security procedures

• report any maintenance issues or safety hazards

• observe and report damage of hotel property

Key Competencies: attention to detail; customer focus; reliability; listening skills; adaptability; planning and organizing; team work; integrity; honesty; high energy levels

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $16 - $18