What are the responsibilities and job description for the Front Desk Associate position at Fairfield Inn & Suites by Marriott Decatur?
OPPORTUNITY AT NEW DOWNTOWN HOTEL FAIRFIELD BY MARRIOTT DECATUR!
3pm-11pm or 11pm-7am
Come work with our fantastic team to grow your experience and career!
· Greets guests as they arrive, focusing on personal recognition
· Reviews arrival list daily and assists in preparing and assembling welcome amenities
· Escort VIPs to room and check them in prior to arrival
· Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
· Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts to management.
· Keep front desk area clean and organized.
· Assisting with lobby activation as needed.
· Utilize proper procedures when handling guest PPI data.
· Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
· Attends promptly to guest needs and inquiries
· Perform various other duties as assigned
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15