What are the responsibilities and job description for the Front Desk Agent position at Fairfield Inn Rochester Henrietta University/ Area?
Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and supportive environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle data entry, filing, and document proofreading to maintain accurate records and organized files
- Support office management tasks such as calendar management, appointment scheduling, and correspondence handling
- Assist with clerical duties including typing, copying, faxing, and maintaining office supplies
- Provide customer support by responding to inquiries via phone or email with professionalism and clarity
- Utilize computer skills across Microsoft Office Suite, Google Workspace, and other relevant software to streamline daily operations
Requirements
- Proven office experience with strong organizational skills and attention to detail
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools
- Prior experience in customer service or administrative roles preferred; dental or medical receptionist experience is a plus
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Familiarity with multi-line phone systems, filing systems, and office management procedures
- Strong communication skills with professional phone etiquette and customer support capabilities
- Ability to multitask efficiently while managing time effectively in a fast-paced environment
- Personal assistant or clerical experience that demonstrates reliability and organizational prowess
Join us as a Front Desk Agent and be part of a vibrant team dedicated to delivering outstanding service while developing your administrative expertise!
Pay: $17.50 - $18.00 per hour
Work Location: In person
Salary : $18 - $18