What are the responsibilities and job description for the Front Desk Agent position at Fairfield By Marriott Middletown Monroe?
Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism.
Duties
- Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries to appropriate departments
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and QuickBooks
- Assist with office management tasks including scheduling appointments, managing supplies, and coordinating meetings
- Support client communication efforts by providing clear information and addressing questions with professionalism
- Perform clerical duties such as proofreading documents, word processing, and maintaining organized files
- Handle administrative support tasks including typing reports, managing correspondence, and supporting team members with personal assistant responsibilities
Requirements
- Proven experience in office management or administrative roles with strong clerical skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes
- Technical proficiency with computer literacy and experience using productivity software like QuickBooks is highly desirable
- Excellent phone etiquette and ability to operate multi-line phone systems efficiently
- Bilingual abilities are a plus to effectively communicate with diverse clients and team members
- Strong organizational skills with the ability to prioritize tasks and manage time effectively
- Previous front desk or customer service experience demonstrating professionalism and positive client interactions
- Demonstrated computer skills including typing speed, proofreading accuracy, and familiarity with filing systems
- Experience in office support roles such as personal assistant or clerical work is preferred
Join us in creating a welcoming environment where efficiency meets exceptional service! This role offers a chance to grow your administrative expertise while making a meaningful impact every day. We value energetic individuals who thrive on organization, communication, and delivering outstanding support.
Pay: $13.00 - $13.50 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $13 - $14