Imaging Center Hospitality Associate

Imaging Center Hospitality Associate | Alexandria, VA | Weekdays OnlyFairfax Radiology Centers — the largest radiology practice in Northern Virginia — is seeking an Imaging Center Hospitality Associate to join our team in Alexandria, Virginia.Curious to know more about this role? Watch this video from one of our Imaging Center Hospitality Associates: Day in the Life of an Imaging Center Hospitality AssociateAs the first point of contact for our patients and their families, you’ll play a key role in ensuring a welcoming, seamless, and supportive experience. This position requires professionalism, empathy, attention to detail, and the ability to balance hospitality with accuracy in every interaction. You’ll also uphold our Imaging Center Hospitality Standards, ensuring confidentiality, courtesy, and teamwork in all aspects of patient service.About the RoleThis is a full-time, benefitted position located in our Alexandria Imaging Center.Schedule: Monday – Friday (No weekends, major holidays, or call!)Perks: Free on-site parking, and uniform allowanceWhy You’ll Love Working HereFairfax Radiology Centers offers a competitive and comprehensive benefits package, including:Uniform AllowanceGenerous PTO and Paid HolidaysMedical, Dental, Vision & Life InsuranceEmployer-Paid Short- and Long-Term Disability InsuranceProfit Sharing PlanTuition ReimbursementOpportunities for growth and professional development in patient services and healthcare administrationWhat You’ll DoGreet all patients and guests promptly, providing a friendly and professional welcomeAssist patients with the check-in process, including obtaining ID, orders, insurance information, and paymentsRegister patients accurately in RIS, scan necessary documents, and ensure data integrity for billing and claimsVerify orders and pre-authorizations in MedInformatics (MI); escalate discrepancies as neededMaintain a clean, organized reception and waiting area to ensure a comfortable, patient-focused environmentMonitor patient arrivals and wait times, keeping patients informed of delays and escalating concerns to the Radiology Center Manager when necessaryAnswer and screen calls courteously following FRC Phone Etiquette Rules; transfer or relay information as appropriateAssist with same-day scheduling needs, walk-in x-rays, and other exams within the centerProvide additional support tasks such as burning/loading DVDs and releasing recordsUphold confidentiality, comply with OSHA, HIPAA, and other federal/state regulationsWhat You’ll BringHigh school diploma or GED requiredMinimum 1 year of customer service or hospitality experience (healthcare experience a plus)Strong interpersonal and communication skills; ability to demonstrate respect, empathy, and professionalism even in stressful situationsComfort interacting with patients while handling administrative tasksStrong organizational and multitasking skills in a busy environmentProficiency with computers, ability to toggle between multiple screens, and efficient keyboard useEnthusiasm, professionalism, and a solution-oriented approachAbility to move throughout the office and handle items at/above/below desk levelWho We AreFairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides advanced medical imaging at 20 outpatient locations throughout Northern Virginia. We partner with hospitals and healthcare providers across the region to deliver exceptional patient care and specialized diagnostic services.Equal Opportunity EmployerFRC is committed to diversity, equity, and inclusion. We provide equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other protected characteristic.Ready to make a difference as the welcoming face of our Alexandria Imaging Center? Apply today to join FRC as an Imaging Center Hospitality Associate! Powered by JazzHRmT9ynGAsnm

Salary : $15 - $21