What are the responsibilities and job description for the Front Desk Coordinator position at Fairfax County Park Authority?
Position Title: Front Desk Coordinator
Location: Frying Pan Farm Park Visitor Center, 2739 West Ox Road, Herndon VA. 20171.
Hours: 16 to 32 hours per week, depending on park needs. One weekend day and two to three weekdays required.
Salary: Starting at $16 per hour.
Overview: Frying Pan Farm Park is seeking a Front Desk Coordinator who possess exceptional customer service and interpersonal skills. The Front Desk Coordinator is self-motivated, an independent worker, and able to prioritize tasks. This position serves as the initial point of contact for walk-in and phone inquiries, oversees day to day operations of the front desk, and works collaboratively with other staff.
Duties Include:
- Processes class registrations, payments, and contracts.
- Schedules facility rentals.
- Maintains an online SharePoint calendar for facility reservations and other commitments.
- Monitors rentals and ensures compliance with facility rules.
- Works at site special events.
- Performs administrative, marketing, research, and other tasks as assigned.
Minimum Qualifications:
- Must be 21 years or older and possess a valid driver’s license.
- Must be able to lift 30 pounds unassisted or 55 pounds assisted.
- Proficient in Microsoft Office.
- One year of experience providing customer service or administrative support.
Preferred Qualifications:
- Cash handling experience.
- First Aid and CPR certification.
- Multilingual (in English and other languages).
- Experience in the Parks and Rec field.
Note: This position is scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. This position is eligible to receive limited benefits, including: Medical/Vision/Dental Insurance Coverage, Flexible Spending Program, and Deferred Compensation.
Necessary Special Requirements:
- All newly hired employees are required to be fully vaccinated as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or religious reasons will still be subject to the weekly testing requirement. Otherwise, vaccinated employees will complete the attestation online in the first day of employment.
- The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: One location