HD General Administrative Assistant III

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural, and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information.

We invite you to apply to become a valued member of our thriving workplace where your contributions truly make a difference in the health of our community!

We are seeking a dynamic, highly motivated individual to become a member of our Health Services Team. Must be able to resolve problems quickly and efficiently, maintain excellent working relationships, possess excellent verbal and written communication skills, attention to detail, manage time sensitive tasks and have the ability to work independently.

Key responsibilities:

• Greets and registers clients, providing exceptional customer service and responds to inquiries and requests for information.
• Accurately enters and maintains data in appropriate databases.
• Schedule appointments and supports clinic operations.
• Processes and distributes mail and other documents as needed.
• Collaborates with administrative support staff and assists with general office duties.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of standard rules and interpretations within own functional area and a working knowledge of established methods and procedures used in related areas;
Significant nonstandard skill/knowledge is required involving production of an end product such as a report.
Word Processing/Typing
Basic skills in the use of Microsoft Word.
Math Skills
Basic math skills.
PC Skills
Basic skills in the use of applicable Microsoft Office Suite software.
Communication
Ability to write simple documents.
Information Abilities
Ability to process and integrate complex data.
Interpersonal Abilities
Ability to establish and maintain effective working relationships with both external and internal contacts.
Purchasing and Accounting
Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least three functions (e.g., create shells, accounts payable processing).
Personnel and Payroll
Ability to perform routine Human Capital Management Enterprise Resource Planning system functions (e.g., process PARS, requisitions).
Executive Assistance
Ability to maintain confidentiality and be sensitive to political issues.

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:

• Valid driver's license (required)
• AED certification (Required within 60 days)
• CPR certification (Required within 60 days)

• Three or more years of experience providing administrative support in a high-volume health clinic or medical health care setting.
• Two years of experience with database maintenance, filing systems and scheduling.
• Two years of experience in Medicaid billing (utilization of Medicaid Portal and Harmony/Avatar systems).
• Experience providing direct customer service in a medical office setting.
• Must have a high level of integrity and discretion in handling confidential information and professionalism in dealing with customers and colleagues.
• Excellent computer skills in the use of various office computer software such as Microsoft Outlook, Word, Excel, and PowerPoint.
• Position requires the candidate to work independently and in a team environment, be proactive, exercise good judgment, use critical thinking skills, be highly organized and have excellent communication skills.

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