What are the responsibilities and job description for the Animal Control Officer position at Fairbanks North Star, Borough of (AK)?
Under the supervision of the Animal Control Manager, enforce Title 22 (Animals) of the Borough Code, including investigation of animal bite incidents and cases of cruelty to animals. Provide public assistance on domestic animal-related issues. Perform dispatching functions.
SALARY: 10A
REPORTS TO: Animal Control Manager
POSITIONS SUPERVISED: None1. Respond to and investigate complaints regarding animals, including but not limited to loose, aggressive, noisy, and sick or injured animals.
2. Inform and educate the public about Borough ordinances. Issue warnings or citations for violations as needed.
3. Conduct investigations of animal bite incidents. Place animals in quarantine for rabies observation. Assess animals that threaten the safety of the public. Impose restrictions on the animal as needed.
4. Patrol for ordinance violations and animals in need of assistance. Apprehend and impound animals.
5. Write reports, maintain logs, and enter information into the electronic database with detail and accuracy.
6. Conduct investigations of cruelty to animals. Collect and preserve evidence. Prepare cases to be forwarded to a law enforcement agency.
7. Assist citizens with filing complaints, possibly leading to affidavits and court action. Prepare for and testify in court on Borough Code violations and at appeals to the Animal Control Commission.
8. Perform customer service actions, including answering phone calls, replying to emails, assisting walk-ins at the shelter, and field contact. Participate in educational outreach programs.
9. Receive, prioritize, and dispatch calls for animal control officers.
10. Perform janitorial and groundskeeping, including minor maintenance and snowplowing.
11. Perform Animal Tender responsibilities when needed.
12. Be available to assist in setting up and/or maintaining an emergency animal shelter in the case of an emergency or disaster.MINIMUM QUALIFICATIONS:
1. High school diploma or equivalent.
2. Two (2) years of demonstrated professional experience in the care and proper handling of all types of domestic animals. Previous experience as an Animal Control Officer is preferred. NACA (National Animal Care &Control Association) certification is preferred.
3. One (1) year of experience involving formal report writing and technical documentation; experience may be either professional or academic. Ability to write detailed and accurate reports.
4. Demonstrated ability to operate a personal computer using a variety of computer programs: MS Word required; MS Excel, MS Publisher, MS PowerPoint, electronic databases, and Adobe Pro preferred. Ability to type at a proficient level. Ability to operate a variety of office machines (copier, scanner, fax, multi-function phone, printers, etc.).
5. Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under the Borough's insurance program. If a personal automobile is used for Borough business, proof of automobile insurance at statutory limits must be provided. (A CURRENT COPY OF DRIVING RECORD WILL BE REQUIRED UPON REQUEST)
KNOWLEDGE, SKILLS, AND ABILITIES
1. Ability to communicate effectively and professionally, both orally and in writing. Ability to make public presentations. Ability to testify in court to facts gathered during an investigation.
2. Ability to interact with customers and coworkers in a pleasant, courteous, and firm manner, sometimes under stressful and hostile situations.
3. Ability to practice sound judgment, react quickly, and remain neutral during highly emotional events. Ability to multi-task, remain organized and work in a fast-paced environment.
4. Ability to wear a respirator and pass a medical physical.
OTHER
1. A PROFICIENCY TEST MAY BE ADMINISTERED. A test on breed identification and cat colors and patterns may be required at the time of the interview.
2. This position requires a criminal background check.
3. Successful applicants may be required to take a series of rabies prophylaxis vaccinations.JOB CONTACTS:
Frequent interdepartmental business contact; continuous public contact and frequent contacts involving outside organizations/agencies.
JOB RESPONSIBILITY:
Does not supervise; experiences minor problems daily and occasional major ones that must be resolved with minimal supervision using own initiative and ingenuity; the consequences of error, carelessness, or mistaken judgment require normal effort to recover.
WORK ENVIRONMENT:
Environment (animal shelter or vehicle) where conditions are generally unpleasant with disagreeable conditions (noise and odors) on a somewhat continuous basis; when in field, extensive walking and exposure to an outdoor environment with a major health and accident risk; requires short periods of heavy lifting, pushing or pulling (50 lbs.).
This position falls under the Borough’s Blood Borne Pathogen (BBP) Exposure Control Program, as it is reasonably anticipated that infrequent exposure to blood or other bodily fluids may occur while performing some job duties.
SALARY: 10A
REPORTS TO: Animal Control Manager
POSITIONS SUPERVISED: None1. Respond to and investigate complaints regarding animals, including but not limited to loose, aggressive, noisy, and sick or injured animals.
2. Inform and educate the public about Borough ordinances. Issue warnings or citations for violations as needed.
3. Conduct investigations of animal bite incidents. Place animals in quarantine for rabies observation. Assess animals that threaten the safety of the public. Impose restrictions on the animal as needed.
4. Patrol for ordinance violations and animals in need of assistance. Apprehend and impound animals.
5. Write reports, maintain logs, and enter information into the electronic database with detail and accuracy.
6. Conduct investigations of cruelty to animals. Collect and preserve evidence. Prepare cases to be forwarded to a law enforcement agency.
7. Assist citizens with filing complaints, possibly leading to affidavits and court action. Prepare for and testify in court on Borough Code violations and at appeals to the Animal Control Commission.
8. Perform customer service actions, including answering phone calls, replying to emails, assisting walk-ins at the shelter, and field contact. Participate in educational outreach programs.
9. Receive, prioritize, and dispatch calls for animal control officers.
10. Perform janitorial and groundskeeping, including minor maintenance and snowplowing.
11. Perform Animal Tender responsibilities when needed.
12. Be available to assist in setting up and/or maintaining an emergency animal shelter in the case of an emergency or disaster.MINIMUM QUALIFICATIONS:
1. High school diploma or equivalent.
2. Two (2) years of demonstrated professional experience in the care and proper handling of all types of domestic animals. Previous experience as an Animal Control Officer is preferred. NACA (National Animal Care &Control Association) certification is preferred.
3. One (1) year of experience involving formal report writing and technical documentation; experience may be either professional or academic. Ability to write detailed and accurate reports.
4. Demonstrated ability to operate a personal computer using a variety of computer programs: MS Word required; MS Excel, MS Publisher, MS PowerPoint, electronic databases, and Adobe Pro preferred. Ability to type at a proficient level. Ability to operate a variety of office machines (copier, scanner, fax, multi-function phone, printers, etc.).
5. Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under the Borough's insurance program. If a personal automobile is used for Borough business, proof of automobile insurance at statutory limits must be provided. (A CURRENT COPY OF DRIVING RECORD WILL BE REQUIRED UPON REQUEST)
KNOWLEDGE, SKILLS, AND ABILITIES
1. Ability to communicate effectively and professionally, both orally and in writing. Ability to make public presentations. Ability to testify in court to facts gathered during an investigation.
2. Ability to interact with customers and coworkers in a pleasant, courteous, and firm manner, sometimes under stressful and hostile situations.
3. Ability to practice sound judgment, react quickly, and remain neutral during highly emotional events. Ability to multi-task, remain organized and work in a fast-paced environment.
4. Ability to wear a respirator and pass a medical physical.
OTHER
1. A PROFICIENCY TEST MAY BE ADMINISTERED. A test on breed identification and cat colors and patterns may be required at the time of the interview.
2. This position requires a criminal background check.
3. Successful applicants may be required to take a series of rabies prophylaxis vaccinations.JOB CONTACTS:
Frequent interdepartmental business contact; continuous public contact and frequent contacts involving outside organizations/agencies.
JOB RESPONSIBILITY:
Does not supervise; experiences minor problems daily and occasional major ones that must be resolved with minimal supervision using own initiative and ingenuity; the consequences of error, carelessness, or mistaken judgment require normal effort to recover.
WORK ENVIRONMENT:
Environment (animal shelter or vehicle) where conditions are generally unpleasant with disagreeable conditions (noise and odors) on a somewhat continuous basis; when in field, extensive walking and exposure to an outdoor environment with a major health and accident risk; requires short periods of heavy lifting, pushing or pulling (50 lbs.).
This position falls under the Borough’s Blood Borne Pathogen (BBP) Exposure Control Program, as it is reasonably anticipated that infrequent exposure to blood or other bodily fluids may occur while performing some job duties.