What are the responsibilities and job description for the Service Advisor position at FAIRBANKS NISSAN?
Description of the role:
As a Service Advisor at FAIRBANKS NISSAN you will be responsible for providing excellent customer service and guidance to customers bringing in their vehicles for maintenance and repairs. You will serve as the liaison between customers and the service technicians to ensure a smooth and efficient service experience.
Responsibilities:
- Assess customer needs and provide appropriate service recommendations
- Schedule service appointments and manage repair orders
- Communicate service updates and costs to customers
- Ensure high customer satisfaction through prompt and courteous service
Requirements:
- Prior experience in a customer service role
- Strong communication and interpersonal skills
- Knowledge of automotive maintenance and repair processes
- Ability to work in a fast-paced environment
Benefits:
- Paid time off
- Competitive salary range: $70,000 - $90,000 per year
- Dental and vision available
- employee discounts
Salary : $70,000 - $90,000