What are the responsibilities and job description for the Inside Sales Manager position at Fair Oaks Foods?
Position Summary
Serve as the connective tissue between Sales, Supply Chain, R&D, and Customers — ensuring commercial opportunities move smoothly from concept to launch while supporting inside sales growth and customer execution.
Responsibilities
Work is performed in a manufacturing and office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. Must be able to lift 50lb and must have knowledge of computers and be proficient in words and Excel. Occasional travel for training or audits may be required.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Fair Oaks Foods assures equal employment opportunity in all its hiring and employment policies and practices, which include all aspects of employment, such as recruiting, hiring, promotions, transfers, demotions, layoffs or terminations, compensation, benefits, training, company-sponsored education, social and recreational programs or events, and all other terms, conditions, and privileges of employment. These policies and practices are administered without regard to “legally protected categories” such as: race, color, religion, national origin, age, gender, disability, marital status, veteran status, sexual orientation or sexual orientation, pregnancy status or medical conditions related to childbirth, and/or any other factor protected by law.
Serve as the connective tissue between Sales, Supply Chain, R&D, and Customers — ensuring commercial opportunities move smoothly from concept to launch while supporting inside sales growth and customer execution.
Responsibilities
- Lead cross-functional coordination for new product introductions, reformulations, and customer-specific projects from concept through commercialization.
- Act as the primary internal point of contact to keep projects on track, aligned, and moving forward.
- Drives continuous improvement of data management processes to increase efficiency and data reliability.
- Partners with Sales, Operations, Supply chain and IT to align data requirements with business needs.
- Translate customer requirements into clear internal action items and timelines.
- Identify risks, bottlenecks, and trade-offs early and proactively drive solutions.
- Maintain project documentation, timelines, and communication across stakeholders.
- Ensure customer expectations are aligned with operational capabilities.
- Support assigned sales accounts with quoting, pricing coordination, product setup, and order execution.
- Partner closely with outside sales to advance opportunities and support account growth.
- Serve as a customer-facing contact for select accounts, providing timely updates and follow-through.
- Help identify upsell, cross-sell, or line-extension opportunities during commercialization work support customer onboarding and ongoing account maintenance.
- Work closely with Sales, Operations, Quality, R&D, and Supply Chain to align commercial priorities.
- Facilitate clear communication between departments to reduce friction and delays.
- Help standardize processes between sales execution and operational delivery.
- Identify opportunities to improve commercialization workflows and inside sales processes.
- Help document and refine best practices as the role matures
- Support scalability as the business grows and customer complexity increases.
- Bachelor’s degree in business, marketing or related field is preferred.
- Proven work experience as an Inside Sales Manager or in a Senior Sales Role.
- Exceptional communication, leadership and negotiation skills.
Work is performed in a manufacturing and office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. Must be able to lift 50lb and must have knowledge of computers and be proficient in words and Excel. Occasional travel for training or audits may be required.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Fair Oaks Foods assures equal employment opportunity in all its hiring and employment policies and practices, which include all aspects of employment, such as recruiting, hiring, promotions, transfers, demotions, layoffs or terminations, compensation, benefits, training, company-sponsored education, social and recreational programs or events, and all other terms, conditions, and privileges of employment. These policies and practices are administered without regard to “legally protected categories” such as: race, color, religion, national origin, age, gender, disability, marital status, veteran status, sexual orientation or sexual orientation, pregnancy status or medical conditions related to childbirth, and/or any other factor protected by law.