Program Officer, Social Compliance

ABOUT THE FAIR LABOR ASSOCIATION

The Fair Labor Association (FLA) promotes human rights at work. We are an international network of companies, universities, and civil society organizations collaborating to ensure that millions of people working at the world’s factories and farms are paid fairly and protected from risks to their health, safety, and well-being.

FLA is headquartered in Washington, D.C., and has offices in Switzerland, Türkiye, and Côte d’Ivoire. For more information, visit www.fairlabor.org.

POSITION SUMMARY

The FLA seeks a temporary Program Officer, Social Compliance for a period of 9-12 months to support the FLA Accreditation and Fair Compensation teams. The Program Officer, Social Compliance participates in member company accreditations and is responsible for: supporting the ongoing evaluations of companies in the Accreditation Program; supporting the research and development of social compliance programs, including fair compensation and gender equity; reviewing and analyzing public reports related to the independent workplace assessments conducted by the FLA; and overall contributing to the smooth operations of the Social Compliance department. 

This position is remote and can be based in any location in the U.S. in the following states: CA, CT, DC, FL, GA, IL, MA, MD, NC, NJ, NV, NY, OH, OR, PA, TX, VA, VT, or WA.

KEY AREAS OF RESPONSIBILITY

Social Compliance 

• Reviews, analyzes, and responds to company compliance documentation, including milestone evaluation results, factory assessments, and others.
• Conducts quality reviews of factory assessment reports and wage data. Checks content accuracy and edits for language and grammar. 
• Tracks departmental workflows; assists with the administrative demands of the accreditation process and helps manage logistics related to independent workplace assessments. 
• Contributes to the FLA’s evaluation of companies’ labor compliance programs, consistent with the FLA Charter, Principles, Code of Conduct and Benchmarks, and adopted policies and procedures.
• Assists with headquarter-level assessments, field observations, and desktop verification of affiliate efforts. 
• Contributes to comprehensive written reports and reviews/analyzes data for companies, senior staff, and the FLA Board.
• Contributes to the development of new tools, policies, and procedures to enhance the work of the Social Compliance department. 
• As needed, support the Leadership Team on FLA’s governance committees, working groups, and caucuses, including supporting meeting coordination, communication, and other relevant tasks.
• Other duties and special projects as assigned.

Fair Compensation

• Contributes to the implementation of the Fair Compensation Toolkit, including:
• Providing support on guidance materials and procedures, trainings, wage data review, and help desk support to users and subscribers.
• Provide support on wage data analysis and reporting. 
• As needed, support on stakeholder engagement on living wages.
• Supports special projects related to fair compensation, including leading communication with project partners, managing documentation and research, providing data analysis, supporting execution of field activities, and reporting.

QUALIFICATIONS AND REQUIREMENTS



• Strong commitment to the mission of the FLA to protect workers’ rights and conduct due diligence on affiliated businesses and their respective supply chains. Experience at or with the FLA would be an asset. 
• Graduate degree in business, law, sociology, industrial relations, or other relevant field preferred or the equivalent in experience.
• At least three years of professional experience in a relevant field, such as business, supply chain management, sourcing, production, corporate social responsibility, law, human rights, social research, or industrial relations; experience working for a company a plus.
• Superior communication skills, both oral and written; proven ability to deal with confidential and sensitive matters; diplomacy; negotiation skills; poise; sound judgment.
• Fluency in English required; second language skills in Mandarin, Spanish, or another relevant language a plus.
• Strong organizational, editing, and copy-editing skills; detail-oriented.
• Demonstrated initiative and reliability; ability to work independently with minimal supervision, as well as within a team.
• Team player with willingness to fill team gaps as needed.
• Demonstrated initiative and reliability; ability to work independently in a virtual environment.

The FLA is an equal employment opportunity employer and considers all applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by federal, state or local laws.