Program & Outreach Assistant

Status: Part-Time, Approximately 20 Hours per Week- Tuesdays and Thursdays 8:00 a.m.-6:00 p.m.
Position Type: Entry Level
Reports To: Assistant Director/Executive Director

Position Summary

Fair Housing Resource Center, Inc. (FHRC) is seeking a dependable, organized, and community-minded individual to serve as a part-time Program & Outreach Assistant.

The Program & Outreach Assistant provides support for FHRC's fair housing programs, community outreach activities, client services, trainings, events, and day-to-day office operations. This is an entry-level position well suited for an individual who enjoys working with the public, is comfortable performing a variety of responsibilities, and is interested in gaining experience in nonprofit, housing, community service, or human service work.

The position will work directly with FHRC staff and members of the community and will assist with both client-facing and administrative responsibilities.

Essential Duties and Responsibilities: Client & Program Support

• Greet and assist walk-in clients and members of the public.
• Conduct initial client intakes and gather information necessary to determine the appropriate FHRC program or service.
• Answer general questions regarding FHRC programs and provide appropriate referrals when necessary.
• Assist clients with completing forms and gathering required documentation.
• Copy, scan, fax, file, and organize client and program documents.
• Provide general administrative support to FHRC housing and fair housing programs.
• Maintain confidentiality of client and agency information.

Community Outreach & Events

• Assist with the planning, preparation, and execution of FHRC community events, trainings, seminars, and roundtable discussions.
• Prepare materials, packets, sign-in sheets, handouts, and other supplies needed for outreach and training activities.
• Assist with event setup, registration, participant assistance, and cleanup.
• Help maintain and organize FHRC's outreach materials and outreach closet.
• Assemble informational packets and materials for community distribution.
• Assist with distributing FHRC educational and outreach materials throughout the community.
• Participate in community outreach activities and training opportunities as assigned.

Community Partnerships

• Assist FHRC staff with maintaining relationships with community organizations, financial institutions, housing providers, social service organizations, and other community partners.
• Help coordinate meetings and outreach activities with partner organizations.
• Assist with maintaining community resource and referral information.
• Represent FHRC in a courteous and professional manner when interacting with clients, partners, and members of the public.

Office & Administrative Support

• Assist with general office organization and daily administrative tasks.
• Copy, scan, fax, mail, and organize agency documents and materials.
• Maintain office and program supplies and notify appropriate staff when items need replenished.
• Shop for office, outreach, training, and program supplies as needed.
• Complete routine agency errands, including trips to the post office, bank, office supply stores, and other locations as assigned.
• Assist with preparing meeting rooms and materials for staff, board, training, and community meetings.
• Help maintain an organized and welcoming office environment.
• Perform other program and administrative duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to interact professionally and respectfully with individuals from diverse backgrounds.
• Basic computer skills, including email, internet use, and Microsoft Office programs.
• Ability to learn FHRC programs, policies, and procedures.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality.
• Ability to work independently while also functioning as part of a team.
• Dependable attendance and ability to manage multiple responsibilities.
• Valid driver's license and reliable transportation for local errands and outreach activities.

Preferred Qualifications

While previous nonprofit, housing, social service, customer service, or administrative experience is helpful, it is not required. FHRC is willing to train the right candidate.

Experience working with the public, completing administrative tasks, assisting with community events, or working in a customer-service environment is a plus.

Schedule

This is a part-time position of approximately 20 hours per week on Tuesdays and Thursdays. Occasional participation in community events, trainings, or outreach activities outside of the employee's regular schedule may be required.

Pay: $18.00 - $22.00 per hour

Expected hours: 20.0 per week

Work Location: In person

Salary : $18 - $22