What are the responsibilities and job description for the Los Fuegos Restaurant Manager position at FAENA?
Company Description Faena Group, founded by Alan Faena, creates distinctive, holistic environments that combine residences, hotels, art, and cultural spaces into immersive destination experiences. Guided by socially responsible projects and a strong cultural focus, the group designs spaces that encourage personal expression and cultural interaction. Since 2000, Faena Group has transformed the docklands of Puerto Madero in Buenos Aires into a highly valued urban district, highlighting its expertise in innovative urban development. Its global expansion includes Faena District Miami Beach, a cultural epicenter that has energized the artistic and cultural scene in the heart of Miami Beach. Team members at Faena are part of an organization that values creativity, high standards of hospitality, and meaningful guest experiences.
Role Description The Los Fuegos Restaurant Manager is a full-time, on-site role based at Faena District in Miami Beach, FL. This role oversees daily restaurant operations, ensuring exceptional guest service, smooth floor management, and adherence to Faena’s standards of hospitality and presentation. Responsibilities include supervising front-of-house and, in collaboration with culinary leadership, back-of-house activities, managing reservations and seating plans, monitoring service quality, and promptly resolving guest concerns. The Restaurant Manager leads hiring, training, and scheduling of team members, supports performance management, and fosters a respectful, inclusive work environment. The role also involves coordinating with the culinary and events teams, monitoring food and beverage quality, managing inventory and cost controls, and supporting revenue and profitability goals while maintaining a strong focus on customer satisfaction.
Qualifications
Role Description The Los Fuegos Restaurant Manager is a full-time, on-site role based at Faena District in Miami Beach, FL. This role oversees daily restaurant operations, ensuring exceptional guest service, smooth floor management, and adherence to Faena’s standards of hospitality and presentation. Responsibilities include supervising front-of-house and, in collaboration with culinary leadership, back-of-house activities, managing reservations and seating plans, monitoring service quality, and promptly resolving guest concerns. The Restaurant Manager leads hiring, training, and scheduling of team members, supports performance management, and fosters a respectful, inclusive work environment. The role also involves coordinating with the culinary and events teams, monitoring food and beverage quality, managing inventory and cost controls, and supporting revenue and profitability goals while maintaining a strong focus on customer satisfaction.
Qualifications
- Strong focus on Customer Satisfaction and Customer Service, with a commitment to creating memorable guest experiences.
- Demonstrated Hiring and team leadership skills, including training, coaching, and performance management.
- Excellent Communication skills, with the ability to collaborate effectively across departments and interact professionally with guests and team members.
- Knowledge of Food & Beverage operations, including service standards, menu understanding, and basic cost control.
- Previous experience in restaurant or hospitality management, preferably in luxury or high-end dining environments.
- Ability to work on-site in Miami Beach, FL, with flexibility to work evenings, weekends, and holidays as needed.
- Strong organizational and problem-solving skills, with attention to detail and ability to manage multiple priorities under pressure.
- Working knowledge of POS systems and basic financial reporting related to restaurant operations.
- Relevant education in Hospitality Management, Business, or a related field is preferred, or equivalent professional experience.