Client Solutions Manager

Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.

Job Description Summary:

Faegre Drinker has an opportunity for a Client Solutions Manager to work with our Innovation team in our Chicago, Minneapolis, Philadelphia, Denver, or downtown Indianapolis office. You will be part of a dynamic team dedicated to supporting Faegre Drinker’s client-facing solutions. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.

Job Description:

What you would do:

• Identifies, prioritizes, and manages the implementation of client-facing solutions
• Promotes awareness and adoption of these solutions by actively engaging with colleagues across the firm.
• Evaluates tools, processes, and services that can enhance the delivery of client solutions, as well as lead proofs of concept or pilots as appropriate.
• Manages complex, multi-person projects, and timelines including defining scope, objectives, allocating resources and assigning responsibility, as well as monitor progress
• Manages the day-to-day operations of the innovation solutions team, overseeing performance, mentoring, training, and career development. Ensures team compliance with firm policies and supports adaptability in a fast-paced, evolving environment.
• Other duties as assigned

What is expected:

• Ability to problem-solve
• Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference)
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment
• Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate
• Willingness to be flexible with time and adjust to a changing work environment
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation
• Ability to use sound judgment and discretion in dealing with highly confidential information
• Ability to take direction and accept supervision
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations
• Ability to work effectively with co-workers in a team oriented collaborative environment

What we offer:

• Flexible working environment for work-life success
• Opportunity to participate in firm-sponsored volunteer events
• Wellness programming with personalized content and activities
• Professional environment and the opportunity to work with experts at the top of their fields
• Variety of health plan options, as well as dental, vision and 401(k) plans
• Generous paid time off

The anticipated initial annual salary range for someone who is hired into this position is $122,500 – $137,000.

Actual initial salary may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is an exempt role and the initial salary range listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.

Application Deadline: November 7, 2025

What is required:

• Bachelor’s degree or equivalent years of experience
• Minimum of 5 years of client service experience as well as project coordination and/or management experience.
• Minimum of 2 years of supervisory experience that includes developing team members professionally.
• 4-6 years designing and building extranet solutions or related work experience.
• Demonstrated expertise with SharePoint Online and collaboration tools.
• Skilled in using process automation platforms (PowerAutomate, NeotaLogic, document automation tools, etc.)
• High proficiency in Microsoft Office applications (Word, Outlook, and Excel).

Apply now if you are ready to join the Faegre Drinker team!

Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.

In compliance with Colorado state law, you have the right not to identify your age, including by not disclosing your date of birth or dates of attendance or graduation, to us as part of your application and hiring process. You may redact this information (i.e., age, date of birth, and dates of attendance / graduation) from your application and related materials. If you choose to redact this information, please do so in a manner that allows us to read the other data on the applicable document(s) (e.g., if redacting the year you graduated from your transcript, please ensure other items on your transcript are legible).