What are the responsibilities and job description for the Junior Deployment Specialist position at FacilityOS?
About FacilityOS
FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across many critical facility touchpoints. We are a team of passionate, driven individuals committed to excellence, innovation, and redefining our industry.
At FacilityOS, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
About The Role:
We are looking for a proactive and detail-oriented Junior Deployment Specialist to help with the hardware deployment process from beginning to end. This role is ideal for someone who thrives in a hands-on environment, enjoys solving logistics challenges, and is passionate about keeping operations running smoothly. You will play a critical part in ensuring that our products are configured, packaged, and delivered accurately and on time to clients around the world.
In addition to client-focused deployments, this role will also help with in-house inventory intake, ensuring our internal hardware and materials are accurately tracked, organized, and ready for use.
Note: This role is on-site and requires regular physical presence to support hardware handling, inventory, and shipping operations.
Key Responsibilities:
FacilityOS is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.
We Work Hard And Play Hard And We Do Both With Passion And Respect For One Another. Our Company Promotes a Fast-paced, Fun, Friendly, And Highly Collaborative Work Environment That Provides:
🩺Comprehensive health coverage (includes Dental and Vision coverage)
🏠A Hybrid work environment with our office based in Annapolis, MD
💡Opportunity for advancement and growth
🍕 Catered Events, Snacks, Drinks – You won’t go hungry!
🥳 Birthday and Life Celebrations
🎉 Two annual parties in a year
Why work at FacilityOS?
We Work Hard And Play Hard And We Do Both With Passion And Respect For One Another. Our Company Promotes a Fast-paced, Fun, Friendly, And Highly Collaborative Work Environment That Provides:
🩺Comprehensive health coverage
🏠A Hybrid work environment
💡Opportunity for advancement and growth
🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!
🥳 Birthday and Life Celebrations
🎉 Two annual parties in a year
FacilityOS Commitment
We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.
Please note that all candidates must be legally eligible to work in Canada or United States.
Background and Reference Checks
Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.
FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.
FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across many critical facility touchpoints. We are a team of passionate, driven individuals committed to excellence, innovation, and redefining our industry.
At FacilityOS, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
About The Role:
We are looking for a proactive and detail-oriented Junior Deployment Specialist to help with the hardware deployment process from beginning to end. This role is ideal for someone who thrives in a hands-on environment, enjoys solving logistics challenges, and is passionate about keeping operations running smoothly. You will play a critical part in ensuring that our products are configured, packaged, and delivered accurately and on time to clients around the world.
In addition to client-focused deployments, this role will also help with in-house inventory intake, ensuring our internal hardware and materials are accurately tracked, organized, and ready for use.
Note: This role is on-site and requires regular physical presence to support hardware handling, inventory, and shipping operations.
Key Responsibilities:
- Hardware Configuration: Help set up and configure hardware according to client-specific requirements.
- Shipping Coordination: Create shipping labels and waybills, package equipment and help manage outgoing shipments
- Cross-Functional Collaboration: Collaborate cross-functionally to support deployment best practices and assist in streamlining workflows for better efficiency and scalability.
- Receive, process, test and deploy RMA devices for customers
- Tracking and receiving incoming products and help with the monthly inventory count
- Organizing inventory accordingly and maintain cleanliness
- May have to lift up to 50 lbs
- Experience with shipping and delivery is considered an asset
- Technical aptitude for hardware setup and basic troubleshooting
- Strong organization and time management skills, attention to detail
- Comfortable working in a dynamic, fast-paced environment with a proven ability to multi-task and operate with a sense of urgency
- Self-driven and able to work with minimal direction and supervision
- Comfortable working hands-on while guiding others and coordinating daily tasks
- Good communication skills, especially when working cross-functionally or with third-party logistics providers
- Comfortable working independently and managing multiple priorities
- Able to thrive independently while being a collaborative team player
- Experience working in SaaS
- Comfortable using shipping tools and inventory management systems
- Familiarity with ERP or inventory software (e.g., NetSuite, SAP, etc.)
FacilityOS is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.
We Work Hard And Play Hard And We Do Both With Passion And Respect For One Another. Our Company Promotes a Fast-paced, Fun, Friendly, And Highly Collaborative Work Environment That Provides:
🩺Comprehensive health coverage (includes Dental and Vision coverage)
🏠A Hybrid work environment with our office based in Annapolis, MD
💡Opportunity for advancement and growth
🍕 Catered Events, Snacks, Drinks – You won’t go hungry!
🥳 Birthday and Life Celebrations
🎉 Two annual parties in a year
Why work at FacilityOS?
We Work Hard And Play Hard And We Do Both With Passion And Respect For One Another. Our Company Promotes a Fast-paced, Fun, Friendly, And Highly Collaborative Work Environment That Provides:
🩺Comprehensive health coverage
🏠A Hybrid work environment
💡Opportunity for advancement and growth
🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!
🥳 Birthday and Life Celebrations
🎉 Two annual parties in a year
FacilityOS Commitment
We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.
Please note that all candidates must be legally eligible to work in Canada or United States.
Background and Reference Checks
Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.
FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.