Cabin Service Supervisor

Job Summary

The Cabin Cleaning Supervisor is responsible for overseeing and coordinating aircraft cabin cleaning operations, ensuring compliance with airline and regulatory standards. This role involves supervising cleaning staff, maintaining quality control, and ensuring timely turnaround of aircraft to support efficient ground handling operations.

Responsibilities:

• Supervise cabin cleaning teams to ensure high standards of cleanliness and compliance with airline requirements.
• Coordinate and assign tasks to cleaning staff, ensuring timely completion of duties.
• Ensure compliance with health, safety, and security regulations, including the use of personal protective equipment (PPE).
• Train new and existing staff on proper cleaning procedures, equipment use, and airline-specific requirements.
• Conduct shift briefings to ensure staff is organized and informed
• Address and resolve any operational issues, including delays, staffing shortages, or quality concerns.
• Maintain accurate records of cleaning schedules, staff attendance, and incident reports.
• Responsible for completing assigned tasks in a timely manner while complying with company’s expectations, rules, and procedures
• Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)
• Galleys (clean, mop, stock, empty trash)
• Seats (brushing seat, armchair positioning, pocket cleaning, storage literature in pocket)
• Blankets, Pillows, Tray table cleaning
• Assuring the proper handling of hazardous materials, the correct use of uniform, safety vest, earplugs, and safety behavior actions inside and outside the aircraft.

Qualifications and Skills:

•  Previous experience in aircraft cabin cleaning or a supervisory role within the aviation or hospitality industry.
•  Strong leadership and team management skills.
•  Knowledge of airline and aviation industry cleaning standards and regulations.
• Ability to work under pressure and in a fast-paced environment.
• Excellent communication and problem-solving skills.
•  Flexibility to work in shifts, including nights, weekends, and holidays.

What you need to know:

• Must pass background checks and airport security clearance requirements.
• Must have schedule flexibility for the weekend, holiday, and night shifts
• Must be able to lift up to 70 pounds in confined spaces.
• Must be able to stand, lift, bend, push, and pull for extended periods of time.
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
• Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.

Physical Demands

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.

EEOC

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law.