Systems Administrator II

Salary: $75,000 to $85,000Join Our Facet TeamFacet is a fast-growing energetic civil and structural engineering and environmental consulting firm with six offices in Washington. We are engineers, scientists, arborists, landscape architects, planners, and more, with decades of experience working throughout the PNW and the nation.Job DescriptionThe Systems Administrator II will provide technical support to our design, consulting, and administrative teams in a hybrid work environment. This role will require occasional visits to our offices in Seattle, Kirkland, Burlington, Whidbey Island, Federal Way, and Spokane, for in-person support and hardware setups/troubleshooting. The Systems Administrator II is crucial in ensuring the smooth operation of our network infrastructure and delivering exceptional support to end-users. The ideal candidate will have strong IT support experience and excellent troubleshooting skills.Primary ResponsibilitiesCommunicate with end users to understand and troubleshoot problemsRecord data required to analyze problems and track them to final solutionTrack, document, and distribute inventory as neededProvision new hardware and coordinate hardware replacement with end usersProvide assistance with hardware and application maintenance (Intune)Provide problem resolution, reassigning or escalating advanced inquiries when necessary.Collaborate with senior IT staff to review and analyze hardware and software needs; recommend changesPerform other related duties, as assignedQualificationsBachelors degree in Information Systems, Computer Science, or a related field; or equivalent experience2 years of technical support experience2 years experience administrating Microsoft 365 environments2 years experience troubleshooting and supporting CAD environments (Autodesk suite)2 years of Intune and Entra ID management experienceExperience supporting geographically distributed officesUnderstanding of ITIL standards preferredCompTIA A , MCSE, AZ-900, or any Microsoft certifications preferredExperience with Egnyte preferredProficiency in Microsoft Office SuiteStrong verbal and written communication skills with the ability to explain technical concepts to nontechnical staffExcellent data analysis and problem-solving abilitiesProven troubleshooting and management skills for laptops, printers, software, and related technologyBenefitsCompetitive salary with opportunities for performance-based bonusesGenerous Paid Time Off (vacation and sick)7 fixed holidays and 2 floating holidaysFully paid employee medical, dental, and vision coverageEmployer paid for dependents medical, dental and vision paid at 60%Choice of a traditional copay plan or High-Deductible Health Plan (HDHP) with a Health Savings account (HSA)Facet fully funds HSAs to the IRS maximum ($4300 for individuals and $8550 for families) for employees selecting the HDHP with HSA$300 annual fitness benefit$100,000 employer paid life insuranceEmployer paid for long-term and short-term disabilityVoluntary plans include additional group life, accident, hospitalization, and serious illness401k (Roth or Traditional) available after 3 months of employment4.5% 401k match contributed to the Facet Employee Stock Ownership Plan (ESOP), a plan which grows with the value of the companyFinancial support for professional development and memberships in professional associations

Salary : $75,000 - $85,000