What are the responsibilities and job description for the Front Desk Sales Associate position at Face and Wellness?
Company Description Face and Wellness is a family-owned wellness center located in Roswell, Georgia, serving the community for over 20 years. The business offers a range of services including facials, massage, infrared sauna sessions, head and scalp treatments, and mild hyperbaric oxygen chamber sessions. The team focuses on providing a relaxing, professional environment where clients can improve their overall well-being. Applicants can expect to join a stable, long-standing local business with a strong emphasis on personalized client care and high-quality services.
Role Description This is a part-time, on-site Front Desk Sales Associate role based in Roswell, GA. The Front Desk Sales Associate will greet clients, manage check-in and check-out, answer phone calls, respond to inquiries, and schedule appointments. This role will also involve explaining services, recommending appropriate treatments, and promoting packages or memberships to support sales goals. The Front Desk Sales Associate will process payments, maintain accurate client records, and ensure the reception area is clean, organized, and welcoming. The role may also support basic administrative tasks such as confirming appointments, managing client intake forms, and assisting with inventory of front desk supplies or retail products.
Qualifications
Role Description This is a part-time, on-site Front Desk Sales Associate role based in Roswell, GA. The Front Desk Sales Associate will greet clients, manage check-in and check-out, answer phone calls, respond to inquiries, and schedule appointments. This role will also involve explaining services, recommending appropriate treatments, and promoting packages or memberships to support sales goals. The Front Desk Sales Associate will process payments, maintain accurate client records, and ensure the reception area is clean, organized, and welcoming. The role may also support basic administrative tasks such as confirming appointments, managing client intake forms, and assisting with inventory of front desk supplies or retail products.
Qualifications
- Experience in front desk, reception, or customer service roles, preferably in wellness, spa, or healthcare settings.
- Ability to provide friendly, professional, and empathetic client interactions, including handling inquiries, concerns, and feedback with care.
- Comfort with sales-oriented tasks such as explaining services, recommending products or packages, and meeting basic sales or booking goals.
- Strong organizational skills with the ability to manage scheduling, appointment changes, and client flow in a fast-paced environment.
- Basic computer proficiency and ability to learn appointment scheduling or point-of-sale systems quickly.
- Reliable, punctual, and able to work part-time hours that may include evenings or weekends based on business needs.
- Clear, professional verbal and written communication skills in English.
- High school diploma or equivalent; prior experience in a spa, wellness, or medical office environment is a plus.