Office Administration & CRM Management: JN -062026-5968

Administrative & Operations Coordinator

Part-time (20h/week) · On-site · Miami, Florida · $18–$22/hour

The French-American Chamber of Commerce of Florida (FACC Florida) is a nonprofit organization fostering business relationships and cultural exchange between France and the United States. We operate a business center and coworking space and serve a dynamic network of French and American businesses across Florida.

We are looking for a highly organized and detail-oriented Administrative & Operations Coordinator to handle the day-to-day operational, billing, and administrative backbone of our organization — with a focus on membership operations and coworking space management.

Location

Miami, Florida (on-site)

Type

Part-time — 20 hours/week

Compensation

$18 – $22 / hour (based on experience)

Reports to

Business Development & Club Affaires Manager and CEO

Languages

English and French — both required

Work Authorization

Must be legally authorized to work in the U.S. (no visa sponsorship)

ROLE SUMMARY

The Administrative & Operations Coordinator is the operational backbone of FACC Florida. You will manage billing, member communications, coworking space logistics, CRM records, and general administrative and HR tasks — freeing the commercial team to focus on growth and service delivery.

KEY RESPONSIBILITIES

Billing & Financial Tracking

• Generate and send membership invoices, coworking fees, service invoices, and sponsorship billings
• Track payments and follow up on outstanding balances
• Send payment reminders and manage collections in a professional manner
• Prepare monthly revenue and billing reports for the Manager and CEO
• Liaise with the bookkeeper on billing records and reconciliation

Coworking Space & Business Center Operations

• Serve as the first point of contact for coworking members and domiciliated companies
• Answer phone calls and respond to inquiries from tenants, members, and prospects
• Sort, organize, and distribute mail and packages to domiciliated companies
• Send regular information, news, and service updates to the Booster Community
• Coordinate access, key management, and basic facility logistics
• Support onboarding of new coworking tenants and domiciliation clients
• Prepare and send meeting room booking confirmations and invoices

Member Communications & Network Support

• Send reminders to members for meetings, Industry Committee sessions, and events
• Manage RSVPs and attendance lists for club affaires events
• Maintain member records and update the CRM with accurate information
• Coordinate post-event follow-ups: thank you emails, satisfaction surveys, recap distribution

Administrative & HR Support

• Handle day-to-day administrative tasks: correspondence, filing, calendar coordination
• Maintain basic HR records: employee files, leave tracking, onboarding documentation for new hires and interns
• Prepare internal documents: internship agreements, vendor contracts, templates
• Serve as the logistical point of contact for interns

PROFILE & REQUIREMENTS

• Associate's or Bachelor's degree in business administration, management, or related field
• 1–3 years of experience in administrative, operations, or customer service roles
• Fluent English mandatory, French (spoken and written)- preferred 
• Proficiency in Google Workspace, Excel, and CRM tools
• Highly organized, detail-oriented, and professional on the phone
• Reliable, proactive, and comfortable managing multiple tasks simultaneously

WHY JOIN FACC FLORIDA

• Flexible part-time schedule in a dynamic, multicultural environment
• Be at the heart of a vibrant French-American business community in Miami
• Meaningful, varied role with real impact on the day-to-day experience of our members

HOW TO APPLY

Send your resume and a brief cover letter in English or French to: emploi@faccmiami.com

FACC Florida is an equal opportunity employer. We welcome candidates of all backgrounds.

Subject line: "Administrative & Operations Coordinator – [Your Name]"