What are the responsibilities and job description for the Office Coordinator position at Fabricators Unlimited?
Company Overview
Fabricators Unlimited has been a leader in high-quality countertop fabrication and installation since 1985. Our experienced management team and state-of-the-art equipment enable us to deliver exceptional results for a diverse range of projects, from cost-effective multi-unit installations to custom, high-end surfaces. We are committed to innovation, precision, and seamless service within the countertop industry.
Job Overview
We are seeking a dedicated Office Coordinator to join our dynamic team. The ideal candidate is detail-oriented, customer-focused, and comfortable managing multiple schedules while maintaining clear communication between customers, installers, and internal teams.
Responsibilities
- Schedule and coordinate template and installation appointments with customers and field technicians
- Maintain and update the template and install schedules to ensure efficient routing and scheduling
- Serve as the primary point of contact for customer care issues, including questions, concerns, and post-install follow-ups
- Manage and track customer claims, service requests, and warranty issues
- Communicate with production and installation teams to ensure accurate timelines and expectations
- Maintain accurate job records and documentation in company systems
- Daily data entry and preparation of paperwork
- Provide general administrative and office support as needed
Qualifications
- Previous experience in customer service or office coordination preferred
- Strong organizational and time-management skills
- Excellent verbal and written communication
- Ability to handle multiple priorities in a fast-paced environment
- Problem-solving mindset with strong attention to detail
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $23 - $25