Front of House Supervisor

This position is at SIGNATURE STEAK. Signature Steak is an approachable steak house with a neighborhood vibe. Owner Israel Idonije has teamed with the Fabio Viviani Hospitality Group to give guests fabulous food in the South Loop.

We are looking to hire a FRONT OF HOUSE SUPERVISOR

Duties

• Provide quality, and genuine, hospitality in a timely manner
• Ensure that guests feel important and welcome in the restaurant
• Oversee bar and restaurant floor in order to promote exceptional guest service
• Assist in keeping department clean and orderly at all times, ensuring that all FOH employees are on task
• Coordinate/Schedule daily Front of the House restaurant operations
• Engage and educate guests on Venue story and unique menu
• Deliver superior service and maximize guest satisfaction
• Respond efficiently and accurately to guest complaints
• Organize and supervise shifts in a constructive and motivating manner
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Control labor costs and identify measures to improve
• Hiring and Training new and current employees on proper guest service practices
• Adheres to all company safety and sanitation policies and procedures
• Other duties as assigned
  
  

Requirements

• Passion for food and ensuring an excellent dining experience for all guests
• Energetic and genuine positive attitude while interacting with team-members and all guests
• 4 years of experience in Restaurant/Hospitality Leadership preferred
• Fine Dining/Corporate experience a plus
• Proficient knowledge of systems and processes in food cost management
• Strong financial acumen; correct cash handling skills
• Ability to lead and empower a team
• Excellent communicate skills to effectively work and guide the FOH team-members as well as speaking with guests
• Ability to taste and evaluate food and beverage products
• Must be flexible with schedule and able to work different shifts and shifts with undefined end times
  
  

We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! Whether looking at our current staff or future team members, we believe that everyone has something to offer, and our employment practices reflect that. Whether by mandate or not, we never have and never will make our employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are passionate about food and hospitality, we may be the place for you!