What are the responsibilities and job description for the Front Desk Sales Associate position at F45 Training Long Island City?
Position Description
Provide Customer Service at the Highest Standard
- Meet and greet all clients. Avoid screens, make eye contact, chat and smile.
- Perform client check in for each class
- Notify clients of current promotions that are happening
Ensure New Clients are a Priority
- Identify new clients (green star icon), and make trainers aware of them.
- Give clients an introduction to the studio, showing them where everything is, assisting them in using their lockers and talking them through the reformer machine.
- Find out a little bit about them - ask them if they obtain injuries etc and pass this information onto the trainers.
Maintain General Tidiness of the Studio
- Assist the trainer in keeping the studio tidy between classes - ensure that the room is reset, equipment has been placed in original location, and that forgotten items such as water bottles are placed at lost property, wipes are stocked.
- Restocking bathroom supplies - toilet paper, bathroom spray, deodorant etc and emailing direct line manager if anything is running noticeably low.
- Daily cleaning tasks including mirror wiping and vacuuming
Have a Basic Understanding of Mindbody Software
- Participate in training sessions to learn the functions of the software.
- Follow all site specific processes on Mindbody when on shift.
- Follow up with manager at end of shift in regards to leads, client inquiries, and studio needs
Passion for fitness!
Be able to work early mornings and/or late evenings. A few mid day shifts will also be available. Weekend availability is also highly preferred.
All front desk staff will receive a free membership to F45 LIC
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Complimentary membership
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Language:
- English (Required)
Ability to Commute:
- New York, NY 11101
Work Location: In person
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $17