What are the responsibilities and job description for the Customer Product Growth Specialist Trainee position at F.W. Webb Company?
F.W. Webb, Northeast’s largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Customer Product Growth Specialist Trianee for its Nashua, NH location.
Responsibilities:
- Utilize technical expertise in servicing customers
- Attain specialty material though the use of purchase orders
- Consult on technical aspects of products
- Effectively handle customer service issues
- Troubleshoot customers technical issues
- Advise on specs of jobs as needed
- Process and maintain customer orders
- Meet and exceed sales and gp goals
- Produce bids for customer approval
- Manage credits to FW Webb standards
- Create transfers between various FW Webb locations
- Schedule and manage customer deliveries
- Other duties as assigned
Qualifications:
- Aptitude to work though multifaceted issues
- Ability to tackle technical issues based on experience
- Strong customer service focus and quality orientation. Demonstrate an ability to create a positive FW Webb experience during every customer contact.
- Be able to conduct themselves in a professional manner at all times
- Effective verbal and written communication skills.
- Working knowledge of Excel, word, internet, e-mail and web browsers.
- Comfortable working in a fast-paced office environment.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Nashua, NH 03062 (Preferred)
Ability to Relocate:
- Nashua, NH 03062: Relocate before starting work (Preferred)
Work Location: In person
Salary : $23 - $28
