What are the responsibilities and job description for the Customer Service Representative position at F&S Pizzas LLC - Domino's Pizza?
Benefits:
- Tips
- Free meals on shift
- Health, Dental, Vision full time employees
- On-Demand Pay
Job Description:
As a Customer Service Representative at Domino’s Pizza, you are the friendly face of our brand. You’ll help customers place orders, provide information about our menu, and ensure every interaction leaves a positive impression. Whether you’re looking for part-time work, a second job, or a path to grow your career, Domino’s offers flexible schedules and opportunities to advance.
Responsibilities:
- Provide excellent customer service in person, over the phone, and online.
- Take accurate orders, promote special offers, and handle payments using the POS system.
- Prepare pizzas and other menu items according to company standards.
- Keep the store clean, organized, and safe at all times.
- Assist with stocking ingredients, managing inventory, and supporting team operations.
- Communicate effectively with team members and customers to ensure smooth service.
- Follow all health, safety, and sanitation guidelines.
Minimum Requirements:
- Must be at least 16 years old.
- Strong communication and teamwork skills.
- Ability to multitask and work in a fast-paced environment.
- Reliable, punctual, and available to work evenings, weekends, and holidays.
- Basic math skills for order accuracy and handling cash.
Preferred Qualifications:
- Previous experience in customer service or food service.
- Enthusiasm for learning and a positive, energetic attitude.
- Familiarity with Domino’s menu and service standards.
Physical Requirements:
- Ability to stand, walk, and bend for extended periods.
- Lift and carry up to 50 lbs (e.g., ingredient cases, sauce, or dough trays).
- Perform repetitive tasks such as reaching, stooping, and handling kitchen tools.
- Occasional ladder or stair use for cleaning or restocking.
Work Conditions:
- Exposure to varying temperatures (hot ovens, coolers, outdoor areas).
- Fast-paced environment with time-sensitive tasks.
- May handle cleaning agents and be exposed to food odors or flour dust.
Delivery Support (if applicable):
- Assist drivers by preparing and organizing delivery orders.
- May occasionally deliver orders within the local area (if licensed and assigned).
- Ensure all delivery items are complete, accurate, and safely packaged.
Why Join Us:
At Domino’s, we value teamwork, diversity, and growth. Many of our leaders started as customer service representatives—your next opportunity could be just a few slices away! Apply today and help us deliver great pizza and even better experiences.