What are the responsibilities and job description for the Dealer Relationship Specialist position at F.N.B. Corporation?
Primary Office Location:
3014 East State Street. Hermitage, Pennsylvania. 16148.
Join our team. Make a difference - for us and for your future.
Position Title: Dealer Relationship Specialist
Business Unit: Retail Lending
Reports To: Manager of Indirect Lending
Position Overview
This position is primarily responsible for developing and maintaining relationships with franchise and independent automobile and light truck dealerships for the purpose of purchasing from these dealerships retail auto and light truck consumer loan notes. The incumbent is responsible for meeting sales goals and objectives, maintaining an effective call program and enhancing the visibility of the Bank's indirect loan products and programs with an emphasis on maintaining and increasing volume.
Primary Responsibilities
Develops and maintains relationships that produce new retail consumer loans within Bank underwriting and pricing structure and maintaining a professional and attentive relationship with scheduled and frequent visits.
Acquires and maintains a detailed knowledge of each dealership’s volume, exceptions, deficiencies, delinquency, efficiencies and loss ratios and responds to the dealerships appropriately with this information.
Resolves customer problems including outstanding titles, outstanding drafts, reserve, funding issues and regulatory issues.
Submits and maintains current, timely and detailed records of calling activities.
Develops and maintains a strong knowledge of competitor programs including pricing and specials.
Develops and maintains a strong knowledge of regulatory, policy and procedure of both industry and Bank policies.
Develops, produces and assists in the production of management reports. Participates in the analysis of these reports responding with appropriate actions for the maintenance of a productive, profitable and efficient relationship with the dealership.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education
High School or GED
Minimum Years Experience
3
Special Skills
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
BA or BS preferred. General knowledge of financial institution lending policy, procedures and regulations.
Special Licenses And Certificates
N/A
Physical Requirements
N/A
Equal Employment Opportunity (EEO)
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.
3014 East State Street. Hermitage, Pennsylvania. 16148.
Join our team. Make a difference - for us and for your future.
Position Title: Dealer Relationship Specialist
Business Unit: Retail Lending
Reports To: Manager of Indirect Lending
Position Overview
This position is primarily responsible for developing and maintaining relationships with franchise and independent automobile and light truck dealerships for the purpose of purchasing from these dealerships retail auto and light truck consumer loan notes. The incumbent is responsible for meeting sales goals and objectives, maintaining an effective call program and enhancing the visibility of the Bank's indirect loan products and programs with an emphasis on maintaining and increasing volume.
Primary Responsibilities
Develops and maintains relationships that produce new retail consumer loans within Bank underwriting and pricing structure and maintaining a professional and attentive relationship with scheduled and frequent visits.
Acquires and maintains a detailed knowledge of each dealership’s volume, exceptions, deficiencies, delinquency, efficiencies and loss ratios and responds to the dealerships appropriately with this information.
Resolves customer problems including outstanding titles, outstanding drafts, reserve, funding issues and regulatory issues.
Submits and maintains current, timely and detailed records of calling activities.
Develops and maintains a strong knowledge of competitor programs including pricing and specials.
Develops and maintains a strong knowledge of regulatory, policy and procedure of both industry and Bank policies.
Develops, produces and assists in the production of management reports. Participates in the analysis of these reports responding with appropriate actions for the maintenance of a productive, profitable and efficient relationship with the dealership.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education
High School or GED
Minimum Years Experience
3
Special Skills
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
BA or BS preferred. General knowledge of financial institution lending policy, procedures and regulations.
Special Licenses And Certificates
N/A
Physical Requirements
N/A
Equal Employment Opportunity (EEO)
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.