What are the responsibilities and job description for the Inside Sales Representative position at F&L Doors?
POSITION SUMMARY
Responsible for supporting sales and customer service for F&L Doors. Office location in Hazleton, PA.
ESSENTIAL DUTIES
- Taking calls in the office from current and prospective customers
- Handling walk-in customers
- Setting appointments for outside project salesmen
- Assisting outside sales with order entry
- Quote building projects
- Follow up on quotes
- Process contract change orders
- Review & process sold jobs
- Work trade shows and marketing events throughout the year
- Other duties as assigned
Knowledge and Skills required:
- Sales and customer service knowledge
- Knowledge of building materials
- Strong organizational and communication skills both in person and over the phone
- Interpersonal skills including professionalism, patience and courtesy
- MS Word, Excel, PowerPoint, Email
EDUCATION/EXPERIENCE
- High school degree or equivalent; Bachelor’s degree preferred
- Related experience:
- (preferably in construction)
- Customer Service
- Sales
POSITION DETAILS
- Must be willing to travel to trade shows, trainings, etc. on occasion
- Must be organized and be able to prioritize workflow under minimal supervision
- Must have strong communication and documentation skills
- Detail oriented
- Ability to analyze and propose changes conducive to eliminating or reducing repetitive tasks and streamlining workflow
PHYSICAL REQUIREMENTS
- Sit for long periods of time at computer/desk
- Communicate effectively using speech, vision, hearing, and writing
- Visual acuity for reading, computer workstation
- Ability to lift up to 20 lbs.
- Ability to operate office equipment