Patient Care Coordinator Leawood Clinic

F.I.T. Muscle and Joint Clinic is growing! We are hiring an outgoing, energetic Patient Care Coordinator for our Leawood location! You will be the face of our clinic, welcoming and interacting with patients and handling all key responsibilities listed:

Description:

• Must be knowledgeable of all techniques and procedures performed within our clinics and uphold its standard for excellence. Responsible for competently and efficiently performing all tasks in a friendly, professional manner.
• Maintain open communication and confidentiality with patients and referral sources.
• Operate multi-line telephone system; answer, screen and forward calls, providing information, taking messages, and review voice mails.
• Document ALL patient contact, payment arrangements, pricing negotiation, or any other verbal communication with patient in the customer account notes.
• Respond quickly and appropriately to patient questions and concerns.
• Transmit information or documents to referring physicians or other businesses, using computer, mail, or fax machine.
• Provide information about establishment such as location of offices, employees within the organization, or services provided accurately.

Duties:

• Greet and assist patients with the completion of required paperwork
• Manage clinic phone calls, not limited to scheduling new patients, rescheduling and fielding marketing phone calls
• Complete transactions using POS systems, reconcile daily collections reports
• Scanning documents and maintaining medical records
• Inventory, stocking and cleaning of lobby, PT bay and other clinic areas
• Opening and closing of clinic
• Verify insurance and benefits for patients
• All other job duties as deemed appropriate by management

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential:

• Experience handling sensitive and confidential business matters and information with discretion.
• Able to to juggle a variety of tasks while remaining friendly to customers
• Maintain a professional, cheerful and positive attitude always
• Job requires being honest and ethical
• Accepting criticism and dealing calmly and effectively with high stress situations
• Careful about detail and thorough in completing work tasks
• Willingness to take on responsibilities, special projects, and challenges as they arise
• Actively looking for ways to help people
• Manage one’s own time
• Be a team player and help to provide a positive, healthy work place

Position Requirements:

• Ability to use office equipment; computer, scanner, fax and phone system

• Prior Health Care experience preferred.
• Great communication and organizational skills
• Maintain professional appearance and appropriate attire
• Experience with Microsoft Office preferred
• Enthusiastic approach to customer service
• Prior knowledge of insurance and insurance benefits

F.I.T. Muscle & Joint Clinic provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

F.I.T. Muscle & Joint Clinic provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Hours would be Monday and Friday 7:20am-6pm, Tuesday and Thursday 11:50am-7pm, and Wednesday 7:20am-1:30pm.

Job Type: Full-time

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Retirement plan
• Vision insurance

Application Question(s):

• Hours would be Monday and Friday 7:20am-6pm, Tuesday and Thursday 11:50am-7pm, and Wednesday 7:20am-1:30pm. Does this work for you?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person

Salary : $15 - $17