What are the responsibilities and job description for the Construction Service Coordinator position at eZone Staffing LLC?
Job Summary
We are seeking an organized and experienced Service Coordinator to manage client service requests, coordinate field technicians, and oversee daily work order activities. This role involves scheduling maintenance services, communicating with clients, managing project budgets, coordinating subcontractors, and ensuring timely completion and invoicing of work orders.
The ideal candidate will have experience in facilities maintenance, service coordination, dispatching, or field service operations.
Key Responsibilities
Coordinate and schedule daily service requests and work orders.
Communicate with clients regarding job status, scheduling, and completion updates.
Dispatch and coordinate field technicians, plumbers, and subcontractors.
Prioritize emergency service requests and manage changing schedules.
Monitor project budgets and track Not-to-Exceed (NTE) limits.
Prepare estimates, purchase orders, subcontractor contracts, and client invoices.
Ensure timely invoicing and accurate work order documentation.
Coordinate with procurement for materials and job requirements.
Maintain client records and work order updates in company software.
Ensure compliance with client Service Level Agreements (SLAs).
Requirements
Associate degree or equivalent relevant experience.
Experience in service coordination, facilities maintenance, dispatching, or operations.
Strong scheduling, organizational, and multitasking skills.
Knowledge of work orders, invoicing, estimates, and basic accounting.
Proficiency in Microsoft Office, particularly Excel and Word.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment and manage competing priorities.
Salary : $25 - $30