Construction QA/QC Manager

Job Title: QA/QC Manager

Location: Fayetteville, TN

Department: Quality Assurance / Quality Control Manager

Reports To: Operations Manager

Job Summary:

Our client is seeking an experienced and detail-oriented QA/QC Manager to lead the quality assurance and quality control functions at our modular home manufacturing facility. The QA/QC Manager will ensure all products meet company standards and industry regulations, overseeing inspections, documentation, process control, and continuous improvement initiatives. This is a key leadership position responsible for developing and enforcing a culture of quality, accountability, and compliance across all departments.

Quality Management & Compliance

• Develop, implement, and maintain the factory’s QA/QC processes and procedures to ensure compliance with federal, state, and industry standards (e.g., NTA, IRC/IBC, NFPA, ISO, etc.)
• Ensure all homes meet internal specifications and external regulatory and client requirements
• Oversee quality inspections throughout the production process—from incoming materials to final assembly and shipping
• Collaborate with engineering and production to implement corrective and preventive actions (CAPA)

Team Leadership

• Supervise, train, and mentor a team of quality control inspectors and technicians
• Conduct regular quality audits and report findings to leadership
• Serve as the primary contact for all quality-related inquiries, documentation, and investigations

Documentation & Reporting

• Maintain accurate QA/QC documentation including inspection reports, non-conformance records, photos, test results, and certifications using digital applications and paper methods
• Monitor and report key performance indicators (KPIs) related to product quality, rework, and customer satisfaction
• Lead root cause analysis and quality failure investigations

Process Improvement

• Work cross-functionally to identify and reduce defects, production errors, and inefficiencies
• Champion Lean Manufacturing and continuous improvement initiatives across all areas of the company
• Recommend design and process changes based on QA/QC data and customer feedback

Qualifications:

Required:

• Bachelor’s degree in Engineering, Quality Management, Industrial Management, or related field (or equivalent work experience)
• Minimum 5 years of experience in a QA/QC role, preferably in manufacturing or construction
• 2 years in a leadership or managerial role
• Knowledge of modular construction codes and regulations preferred
• Familiarity with root cause analysis tools (5 Whys, Fishbone), FMEA, and CAPA
• Excellent organizational and communication skills
• Ability to train and motivate production teams toward a quality-first mindset

Preferred:

• Certified Quality Auditor, Certified Quality Engineer (ASQ/CQA Certification), Six Sigma Green/Black Belt, or similar certification
• Experience with ISO 9001 or similar quality management systems
• Bilingual in English and Spanish is a plus, but not required.

Work Environment:

• Full-time, on-site position (40 hours/week) located at the main manufacturing plant in Fayetteville, TN
• Mix of office and factory floor environments
• Requires standing and walking in a production environment; occasional lifting up to 25 lbs.