What are the responsibilities and job description for the Technician, Field Ops - Residential position at Ezee Fiber?
Residential Field Operations Technician
We are seeking a skilled front-line Residential Field Operations Technician that can install and service our Ezee Fiber internet service. This individual will possess the desire to maintain high-quality installation standards, learn and excel in a high-paced environment, and provide quality customer service.
About Ezee Fiber
At Ezee Fiber, we’re dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success.
Key Responsibilities
- Installation and Repair of Fiber Optic Services
- Installation and maintenance of customer premise equipment
- Manage routed work independently.
- Ability to troubleshoot/diagnose hardware equipment. Installation, termination, and testing of low voltage/network cables
- Fiber splicing and rectifying fiber optic problem areas.
- Asset and Material management
- Customer-centric engagement
- Work independently
- Consistently meeting SLA on assigned and routed work
Qualifications
- High school diploma or equivalent; additional education or certification in collections is a plus
- Valid driver’s license
- Understanding of Internet protocols and networking principles.
- Strong multitasking skills
- Ability to lift up to 75 pounds.
- Strong communications and customer service skills
- Strong Work Ethic
- Ability to work independently with minimal supervision.
- Knowledge of basic electronics
- Ability to work in various environments, including indoors, outdoors, aerial, and confined spaces
- Ability to work with various power and hand tools
What We Offer:
- Competitive compensation package
- Health, Dental and Vision insurance
- 401(k) match
- Paid time off and other generous benefit programs
- Salary range: $23 per hour
Why Join Us
At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the Residential Field Operations Technician, you will play a critical role in building a new function that directly impacts our company’s growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation.
Salary : $23