What are the responsibilities and job description for the Associate, Warehouse position at Ezee Fiber?
Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.
At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.
OUR VALUES
At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.
Job Summary
The Warehouse Associates play a crucial role in the efficient operation of a warehouse by handling, organizing, and moving materials and products. They are responsible for ensuring that the right materials are in the right place at the right time, enabling smooth production and order fulfillment processes.
Essential Functions
Education and Experience Requirements: High school diploma or equivalent Previous experience in a warehouse or material handling role is beneficial.
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.
TOTAL REWARDS
At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.
OUR VALUES
At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.
Job Summary
The Warehouse Associates play a crucial role in the efficient operation of a warehouse by handling, organizing, and moving materials and products. They are responsible for ensuring that the right materials are in the right place at the right time, enabling smooth production and order fulfillment processes.
Essential Functions
- Material Handling:
- Safely load, unload, and move materials within the warehouse using equipment such as forklifts, pallet jacks, and hand trucks.
- Sort, stack, and organize materials in designated storage areas.
- Ensure that materials are stored securely to prevent damage or accidents.
- Inventory Management:
- Assist in maintaining accurate inventory records by conducting regular cycle counts.
- Collaborate with warehouse supervisors to identify discrepancies and investigate the root causes.
- Restock materials as needed to maintain adequate inventory levels.
- Order Fulfillment:
- Pick materials and products from storage locations to fulfill customer orders or production demands.
- Pack and prepare materials for shipment, ensuring they are labeled correctly and securely packaged.
- Coordinate with shipping and receiving teams to meet order deadlines.
- Quality Control:
- Inspect materials for damage, defects, or discrepancies upon receipt.
- Report any damaged or low-quality materials to supervisors.
- Ensure that materials are handled and stored in a manner that maintains their quality.
- Safety Compliance:
- Adhere to safety protocols and guidelines when operating equipment and handling materials.
- Report safety hazards or incidents to supervisors promptly.
- Maintain a clean and organized work area to minimize safety risks.
- Equipment Maintenance:
- Conduct routine maintenance checks on warehouse equipment and report any malfunctions.
- Ensure that equipment is used and stored properly to prolong its lifespan.
- Communication:
- Communicate effectively with other warehouse staff, supervisors, and team members to coordinate tasks and resolve issues.
- Report inventory discrepancies or shortages to appropriate personnel.
- Efficiency and Productivity:
- Strive to improve warehouse efficiency by suggesting process enhancements or optimizations.
- Work collaboratively with team members to achieve productivity goals.
- Customer Premise Equipment:
- Process RMA kits provided to customers for return of CPE items.
- Assist in the screen and clean process for returned CPE items.
- Other Duties as assigned
Education and Experience Requirements: High school diploma or equivalent Previous experience in a warehouse or material handling role is beneficial.
- Knowledge of basic inventory management principles.
- Strong physical stamina and the ability to lift and move heavy objects.
- Attention to detail and accuracy in handling materials.
- Good communication skills and the ability to work as part of a team.
- ERP or WMS experience is strongly preferred.
- Safety-conscious with a commitment to following safety guidelines and protocols.
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.
TOTAL REWARDS
- Competitive compensation package
- Comprehensive medical, dental, and vision benefits
- Employee Assistance Program (EAP)
- 401(k) with company match
- Paid time off and other generous benefit programs
- Tuition reimbursement