What are the responsibilities and job description for the Property Manager - Self Storage position at EZ Werks Storage II?
Property Manager – Full Time
We are hiring a full-time Property Manager to join our team. This role is ideal for an outgoing, self-motivated professional with strong sales, marketing, and customer service skills. The Property Manager oversees all aspects of daily storage operations and plays a key role in delivering an exceptional customer experience through creative problem-solving, attention to detail, and a positive, service-driven attitude.
This position is responsible for managing day-to-day operations, including rentals, payments, customer service, and overall property appearance and security.
Key Responsibilities
- Manage daily operations including renting units, processing payments, and maintaining accurate records
- Pursue collections, post payments, and prepare daily bank deposits with accuracy
- Show and rent units, sell moving supplies, and maintain retail inventory
- Perform daily property walk-throughs including lock checks, unit inspections, and light cleaning as needed
- Assist with lien and auction processes in accordance with state law and management approval
- Deliver exceptional customer service by professionally handling phone, online, and walk-in inquiries and resolving customer concerns
- Meet or exceed monthly occupancy and revenue goals by minimizing concessions, discounts, and waived fees
- Recommend and implement marketing and pricing strategies based on competitor research and market conditions
- Maintain the cleanliness and appearance of the property and office, including light maintenance such as cleaning units, trash removal, sweeping, mopping, changing light bulbs, and replacing HVAC filters
- Coordinate with vendors and subcontractors as needed
- Respond to after-hours situations in a timely manner, including returning to the property when necessary
- Work independently with minimal supervision while also contributing positively to a team environment
Skills & Qualifications
- Strong problem-solving skills with the ability to remain calm and effective under pressure
- Ability to multitask, prioritize, and manage time efficiently
- Basic computer proficiency, including Microsoft applications
- Excellent verbal and written communication skills
- High school diploma or equivalent required
- Ability to pass background checks
- Valid driver’s license and dependable transportation
- Prior self-storage experience preferred, but not required
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Location:
- Cypress, TX 77433 (Preferred)
Ability to Commute:
- Cypress, TX 77433 (Required)
Work Location: In person
Salary : $18 - $20