What are the responsibilities and job description for the Game Room Attendant position at Ez Marts Networks - Ez Smokes?
Job Summary
The Game Room Attendant plays a vital role in creating a fun and engaging environment for guests of all ages. This position involves overseeing game room operations, ensuring a high level of customer service, and maintaining a safe and enjoyable atmosphere. The ideal candidate will be enthusiastic, friendly, and capable of managing various tasks simultaneously while providing exceptional guest experiences.
Duties
- Monitor and maintain the cleanliness and organization of the game room area.
- Assist guests with game equipment and provide instructions on how to play.
- Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
- Address guest inquiries and resolve conflicts in a professional manner to ensure satisfaction.
- Organize and manage events within the game room, including tournaments or themed nights.
- Provide excellent customer service by engaging with guests, answering questions, and offering assistance as needed.
- Ensure safety protocols are followed, .
- Collaborate with other staff members to enhance guest experiences through teamwork.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Experience in events management to coordinate activities effectively.
- Conflict management abilities to handle disputes or issues that may arise.
- Background in hospitality or food service is beneficial for interacting with guests.
- Public speaking skills to engage guests during events or activities.
- Cash handling experience to manage transactions accurately.
- Knowledge of lifeguard practices is a plus for ensuring safety
- providing exceptional service in a lively environment to apply for the Game Room Attendant position.
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Work Location: In person
Salary : $11 - $15
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