Optometric assistant/medical reception

Job Summary
Join our dynamic healthcare team as an Optometric Assistant/Medical Receptionist, where you'll be the friendly face and organized coordinator behind our busy eye care practice. In this vital role, you'll provide exceptional patient care, manage front desk operations, and support clinical activities to ensure a smooth and welcoming experience for every patient. Your enthusiasm and attention to detail will help us deliver top-quality eye health services while maintaining a warm, professional environment.

Responsibilities

• Greet patients warmly, verify their information, and assist with the intake process to ensure accurate medical records and appointment scheduling.
• Obtain and record vital signs such as blood pressure, pulse, and vision measurements with precision and care.
• Prepare exam rooms using aseptic techniques to uphold infection control standards during eye examinations and procedures.
• Support optometrists by managing patient flow, documenting medical history, and assisting with basic ophthalmic tests.
• Operate electronic health record (EHR) systems such as Epic or other EMR platforms to accurately document patient interactions and clinical notes.
• Handle front desk duties including appointment scheduling, insurance verification, billing, and managing patient inquiries with professionalism.
• Maintain organized medical records, ensure HIPAA compliance for patient privacy, and assist in medical coding for billing purposes.
• Promote retail sales of optical products by understanding patient needs and providing knowledgeable recommendations.

Requirements

• Previous experience in a medical office setting or optical practice is highly preferred; familiarity with ophthalmology or pediatrics is a plus.
• Strong knowledge of medical terminology, anatomy, physiology related to eye health, and clinic procedures.
• Experience with EMR systems such as Epic or similar platforms; proficiency in medical billing and coding is advantageous.
• Excellent patient care skills with the ability to communicate clearly, empathetically, and professionally.
• Ability to perform vital signs measurement accurately while maintaining aseptic techniques.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
• Retail sales experience combined with strong math skills to support retail product recommendations effectively. Join us in making a difference in patients’ lives through compassionate care and efficient service! We are committed to fostering a positive work environment where your skills grow alongside our mission to provide outstanding eye care services. All positions are paid roles that value your contribution from day one!

Pay: $17.50 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Uniform allowance

Work Location: In person

Salary : $18 - $20