What are the responsibilities and job description for the Patient Registration Representative position at Eye Surgeons of Indiana?
This role will be largely based out of 9202 North Meridian office - but does need to have the ability and willingness to travel to the Anderson/Greenwood/Greenfield offices for vacation coverage as needed.
Our front office team has an enormous responsibility – they’re in charge of first impressions!
We are seeking a customer-service-focused, detail-oriented individual to join our team.
This position offers a fast-paced and professional atmosphere, where employees are empowered to use their knowledge, skills, and abilities to provide outstanding patient care. Our mission is to exceed our patients’ expectations by providing compassionate personalized eye care while creating an exceptional patient experience.
ROLE OVERVIEW
The primary responsibility of this role is to ensure the patient feels welcome by presenting a warm, professional and caring demeanor. This position is responsible for patient check-in and check out, utilizing practice management software to ensure accurate demographic information, processing transactions, and verifying insurance.
We are a multispecialty clinic with 19 providers, so the ability to think critically about different processes that are unique to each doctor is important. The front office supports both the checking in and checking out of patients – so comfort within a high volume, fast-paced environment is essential.
PREREQUISITE EXPERIENCE
- Graduation from High School or GED Equivalent.
- Previous experience in a medical or health care setting.
PREREQUISITE SKILLS
- Verbal communication skills are essential in order to develop rapport with patients and accurately communicate with other clinical staff.
- Attention to detail – assuring all documentation is up to date and accurate.
- Demonstrated ability in handling patient confidentiality and adhering to HIPAA regulations.
- Ability to work both individually and as part of a team.
- Demonstrated proficiency with technology including basic operating systems, practice management and electronic health records programs, and point of sale equipment is necessary.
PHYSICAL REQUIREMENTS
- Must have good manual dexterity and ability to write with pencil or ink pen and type/control a mouse.
- Ability to stand and/or sit for long periods of time without many breaks.
- Ability to push, pull do overhead lifting, bend and pivot.
Make it this far in the posting and still reading? Please apply through Indeed - but if sincerely interested, please feel free to also head to our website and complete our application. Follow the instructions and your application will come directly to our inbox.
https://www.eyesurgeonsofindiana.com/about-us/employment/
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing/able to travel to Greenwood/Greenfield/Anderson if needed?
- Why are you interested in this role?
Work Location: In person
Salary : $17