What are the responsibilities and job description for the Patient Access Specialist position at Eye Surgeons Associates PC?
Patient Access Specialist Reclaim your evenings and weekends!
Are you an administrative professional looking for a high-impact fast paced role without the burnout of irregular hours? Eye Surgeons Associates is seeking a Patient Access Specialist to be the first point of contact with our patients making it an important patient relations position .
Key Responsibilities
- Welcome and assist patients through the check-in/check-out process while maintaining a warm,
professional environment
- Process payments, including insurance co-payments and other charges with accuracy and attention to
detail
- Manage appointment scheduling, including coordinating with clinical staff and handling schedule
changes
Qualifications
- High school diploma or equivalent required
- Medical office experience preferred
- Proven track record of outstanding customer service
- Demonstrate ability to multitask efficiently while maintaining attention to detail
- Self-motivated with flexibility to adapt to changing priorities
- Being bilingual a plus
Requirements
- Strict adherence to patient confidentiality protocols and HIPAA regulations
- Ability to work at multiple Eye Surgeons Associates locations as needed
- Strong communication and interpersonal skills
- Proficiency in medical office software and basic computer applications
Office hours: 40 hours per week - Monday-Thursday 7:15 to 5pm and Friday 7:15am-12pm
Full Benefits Package including Medical, Dental, Vision, Life Insurance, Supplemental Plans, PTO and 401K